NYC sues social media companies for exploiting mental health of young users

New York City has taken a groundbreaking step by filing a lawsuit against major social media platforms, including TikTok, Instagram, Facebook, Snapchat, and YouTube. The city alleges that the design of these platforms exploits the mental health of young users, leading to a significant financial burden of $100 million annually in related health programs and services. The lawsuit emphasises the platforms’ responsibility for the rise in mental health issues among the youth, such as depression and suicide ideation, imposing a considerable burden on cities, school districts, and public hospital systems that provide mental health services to young individuals.

During a press conference, New York City Mayor Eric Adams emphasised the need to call out the dangers of social media clearly and directly, mirroring the approach taken by the surgeon general in addressing other public health concerns.

The lawsuit seeks both monetary damages and equitable relief to fund prevention education and mental health treatment. To underscore its commitment to holding social media companies accountable, New York City has also released a comprehensive social media action plan. This plan outlines the city’s strategy to address the impact of social media on youth by providing education and support, studying the long-term effects, and ensuring accountability from the companies.

One of the social media platforms named in the lawsuit, Snap, defended its design, stating that it was intentionally crafted to be different from traditional social media. The platform emphasises facilitating communication among close friends and promoting direct engagement with the camera rather than a feed of content. A Snap spokesperson acknowledged the continuous work ahead but expressed confidence in the positive role Snapchat plays in helping close friends feel connected, happy, and prepared to face the challenges of adolescence.

Meanwhile, Meta, the parent company of Instagram and Facebook, responded to the allegations by highlighting its ongoing efforts to support young users. The company stated that it offers more than 30 tools and features dedicated to the safety and well-being of young users and their parents. A Meta spokesperson emphasised that the company has invested a decade in addressing these issues and hiring professionals dedicated to keeping young people safe and supported online.