Competition watchdog launches mobile app to boost service delivery in Kenya

The Competition Authority of Kenya (CAK) has kicked off a mobile application to facilitate stakeholders’ access to services including filing competition and consumer protection infringements and enabled them to submit feedback on the quality of the service delivery by the CAK. The application is launched on iOS and Android platforms and updated with the latest information regarding the CAK’s activities including service charter, determinations, orders, market inquiries and studies, and annual reports. Through this application, Kenyans can also file complaints regarding matters under the Competition Act including abuse of buyer power, consumer complaints as well as against businesses engaging in restrictive trade practices such as abuse of dominance, price-fixing, and collusive tendering.