All hands on deck to connect the next billions | IGF 2023 WS #198

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The focus of the conversation on digital inclusion has shifted from the connectivity gap to the usage gap. Currently, around 3.2 billion people have access to mobile broadband connectivity but remain unconnected to the internet. This lack of connection can be attributed to factors such as affordability, lack of skills, lack of trust, and gender disparities.

Addressing this issue requires forming partnerships, as no single entity can connect the unconnected on their own.

An excellent example of a successful partnership is Internet para todos, a collaboration between Telefonica, Meta, and the Inter-American Development Bank in Peru. Such partnerships bring together different stakeholders and resources to bridge the digital divide.

Additionally, there is a belief that we have the necessary technologies to connect everyone.

Technological barriers do not pose the main obstacles to achieving digital inclusion. However, it is crucial to acknowledge that what works in one location may not work in another. Adaptability and flexibility are essential in finding the right solutions for each specific context.

Collaboration is also vital in connecting the unconnected.

Collective efforts and cooperation can have a significant impact on digital inclusion globally.

Pablo Barrionuevo, an advocate for broader connectivity, supports the idea of flexible and localized solutions. He emphasizes the importance of collective efforts in addressing this issue.

It is evident from his stance that a combination of technology, flexibility, and collaboration is fundamental to establishing inclusive and sustainable connectivity for all.

In conclusion, the conversation on digital inclusion has evolved to consider the usage gap as well as the connectivity gap.

Approximately 3.2 billion people lack internet access despite having access to mobile broadband connectivity. Partnerships, flexible solutions, and collective efforts are necessary to connect the unconnected. While the required technologies are available, they need to be adapted to suit specific contexts.

By working together, we can ensure that no one is left behind in the digital era.

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The analysis emphasises several significant points regarding the digital divide and internet connectivity. Firstly, it notes that the rate of connecting the unconnected is slowing down, which is a concern. It is estimated that by 2023, approximately 2.6 billion people will still be without internet access.

This highlights the need to accelerate efforts in bridging this divide and ensuring universal internet access.

Another important issue identified is the affordability of broadband services. In some countries, the cost of accessing the internet is too high, acting as a major barrier to its adoption.

Affordability is measured using a 2% GNI per capita benchmark, and many countries fall short of this benchmark. This finding emphasises the importance of addressing the financial constraints faced by individuals and communities in accessing the internet.

To address the digital divide, a whole-of-government and whole-of-society approach is advocated.

Initiatives are being implemented in various countries to provide essential services such as education, health, and commerce. These initiatives are based on common building blocks, such as national identification systems, which facilitate the delivery of these services to underserved populations.

The International Telecommunication Union (ITU) is leading this approach, with approximately 15 countries already participating in the initiative.

The impact of technological developments, such as artificial intelligence (AI) and data analytics, is also highlighted. These advancements are rapidly transforming both connected and unconnected communities.

For instance, the new normal includes AI solutions and data-intensive decision-making in areas like e-commerce, traffic management, and mobile banking. Consequently, there is a demand for new knowledge and skills to effectively navigate this evolving technological landscape.

The analysis underscores the need to reassess the concept of digital literacy and digital skills in the new normal.

With jobs becoming redundant or created due to technological advancements, individuals without the necessary digital skills may face difficulties in the job market. This finding suggests that a comprehensive approach to education and training, focusing on digital literacy and skills, is crucial for individuals to thrive in the digital era.

Lastly, the analysis highlights that partnerships play a critical role in addressing challenges related to digital skills.

Collaborative efforts between various stakeholders, including government, the private sector, and civil society, can contribute to the development and implementation of effective strategies in closing the digital skills gap.

In conclusion, the analysis underscores the urgent need to bridge the digital divide and ensure universal internet connectivity.

Affordability remains a major obstacle, while a whole-of-government and whole-of-society approach is necessary to address this issue. The rapid pace of technological advancements calls for new knowledge and skills to adapt and thrive in the digital era. Additionally, it is crucial to reassess the concept of digital literacy and skills and foster partnerships to tackle challenges related to digital skills.

By addressing these areas, we can work towards a more digitally inclusive society.

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Disney is driving global demand for its content through its streaming service, Disney Plus, by offering a wide range of content from renowned franchises such as Lucas, Marvel, Pixar, Disney, and Nat Geo. This strategy aims to captivate audiences worldwide and cater to diverse preferences and interests.

Additionally, Disney recognizes the value of creating local, in-country content to enhance its global reach. In India, Disney operates under the Star brand and produces vibrant content specifically tailored for Indian viewers. This approach has contributed to Disney’s strong presence in the Indian market.

Moreover, the success of local content is evident in other regions, such as Uganda, where positive audience response highlights the significance of local language production. The audience resonates with content produced in local languages, emphasizing the importance of representing and embracing local culture.

Disney’s strategy of combining global and local content has been effective in driving global demand and fostering cultural diversity and inclusivity. Disney continues to strengthen its position as a global entertainment powerhouse by delivering compelling and culturally relevant content.

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Digital technology has the potential to drive significant economic, social, and societal transformation, helping to accelerate progress towards the Sustainable Development Goals (SDGs). One speaker highlights the importance of using digital technology responsibly and safely to harness its transformative power.

It is emphasised that responsible and safe use of technology is explicitly linked to the potential for digital technologies to accelerate progress towards the SDGs. This indicates the need for individuals and organisations to be mindful of the ethical and security considerations associated with digital technology.

Trust in technology, companies, and the government is identified as a critical factor for effective engagement with digital technology.

Building trust is particularly important in fostering digital inclusion. By instilling trust in users, it becomes easier for them to engage with technology and leverage its benefits.

Another area of concern is government preparedness against cyber threats. A report by the Economic Commission for Africa reveals the high cost of unpreparedness in cybersecurity, estimated to be as high as 10% of national GDP.

This highlights the importance of governments prioritising cybersecurity measures and investing in necessary infrastructure and expertise to mitigate potential threats.

Investments in skills training, especially in the field of cybersecurity, are deemed necessary. Such investments are not only crucial for enabling users to engage safely online but also help address the global shortage in the cybersecurity workforce.

By equipping individuals with the necessary skills, they can effectively navigate the digital landscape and contribute to a safer and more secure online environment.

Connectivity is identified as a catalyst for new discoveries, innovations, and learning opportunities. The transformative potential of connectivity is emphasised, suggesting that it should be seen as a new beginning rather than the end of the journey.

However, the importance of preparedness and investment in connectivity is emphasised, as changes brought about by connectivity must be anticipated and adequately addressed.

The need for upskilling is highlighted, particularly in the context of the anticipated influx of 2.4 to 2.6 billion new internet users.

These individuals may lack the necessary skills for safe and responsible internet use. Therefore, efforts should focus on upskilling them to ensure that they can make the most of the opportunities provided by digital technology while staying safe and responsible online.

Governments are encouraged to improve their digital literacy and knowledge skills.

As digital transformation affects not only citizens but also governments, it becomes crucial for governments to be digitally literate and engage with other governments on an equal footing. This highlights the importance of collaboration and partnerships in achieving the SDGs.

The importance of skills development is emphasised as a key pillar of preparedness for a more connected world.

Addressing skills gaps is seen as essential in effectively navigating the challenges and opportunities presented by digital technology and connectivity.

Overall, responsible and safe use of digital technology, building trust, government preparedness, investments in skills training, connectivity, upskilling, and government engagement are crucial in harnessing the power of digital technology to drive positive change and contribute to sustainable development.

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Disney Plus is a platform that focuses on creating and distributing amazing content to drive demand. One of their key strategies is to bring local, in-country content to their platform, recognizing the importance of cultural relevance. This approach has been successful in regions such as India and Asia, where Disney has been able to produce vibrant content specifically tailored to the preferences and interests of local audiences.

For example, the Korean show “Moving” has gained popularity across Asia and on Hulu in the US, showcasing the effectiveness of adding local content to platforms like Disney Plus.

In addition to emphasizing local content, Disney Plus also places a strong emphasis on being a good partner in the communities it enters.

They do this by actively cooperating with in-country telcos, creative industries, and policymakers. By forming partnerships with these stakeholders, Disney Plus aims to integrate itself into the fabric of the community and contribute positively to its development. This approach not only helps them establish a strong presence in the market but also fosters collaboration and mutual benefit.

Furthermore, Disney Plus is actively engaged in projects that support digital literacy and online safety.

They work with governments and NGOs in 20 countries to fund and implement initiatives aimed at improving digital literacy skills and promoting online safety practices. One notable example is their partnership with Indonesian NGO ganara, where they use old-school art techniques to teach digital literacy.

Another example is the Latin American project Chico net, which trains teachers in imparting digital literacy to their students. Through these projects, Disney Plus demonstrates its commitment to advancing education and ensuring that individuals are equipped with the necessary skills to navigate the digital landscape safely and responsibly.

Joe Welch, the speaker, highlights the effectiveness of hands-on projects like those undertaken by Disney Plus in increasing digital literacy.

He acknowledges the importance of engaging directly with communities and utilizing creative approaches to impart knowledge and skills. This approach not only enhances learning outcomes but also fosters active participation and empowerment among individuals.

Additionally, Joe Welch affirms the value of a multilateral, multistakeholder approach.

He emphasizes the need for collaboration and participation from various sectors, including academia, civil society, and industry. Through active involvement and open dialogue, this approach allows for a holistic and comprehensive understanding of issues, enabling more effective solutions to be developed.

Joe supports the idea that all stakeholders should have a voice and actively participate in decision-making processes.

Furthermore, Joe Welch emphasizes the importance of inclusion and self-representation in decision-making processes. He shares a South African quote, “Nothing for us without us,” which signifies the need to include and empower all individuals, particularly those from marginalized groups.

Joe plans to incorporate this principle into his future presentations, recognizing the transformative power of inclusivity and the valuable insights that can be gained by giving everyone a seat at the table.

In conclusion, Disney Plus is a platform that not only focuses on creating and distributing amazing content but also prioritizes bringing local, in-country content to its platform, being a good partner in the communities it enters, supporting digital literacy and online safety projects, and advocating for a multilateral, multistakeholder approach and inclusion.

Through these initiatives, Disney Plus demonstrates its commitment to providing high-quality entertainment while positively impacting the communities it serves. Joe Welch, in his analysis, highlights the importance of hands-on projects, active participation from all stakeholders, and the value of inclusion and self-representation in decision-making processes.

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Expanding internet connectivity is a complex task that requires innovative approaches, responsive to the needs of local communities. Traditional models face challenges, particularly in terms of business operations and return on investment. To bridge this gap, it is necessary to establish connectivity based on the realities of people living in remote and underserved areas.

Community networks, owned and developed by local communities, are a viable solution for expanding connectivity. A portion of the fees paid for connectivity is reinvested within the community, promoting further development. These networks have the flexibility to adapt to any technology that best serves the community’s needs.

For community networks to succeed, a supportive policy and regulatory framework is essential. Countries must develop policies and regulations that recognize new models and access solutions. Access to funding and rights-of-way for infrastructure construction are key considerations.

Relevance of internet services is another crucial aspect of expanding connectivity.

Addressing low incomes and ensuring the value and relevance of available content is important for individuals considering investing in connectivity.

Efforts to increase internet access have already been identified, and now it is crucial to scale up these efforts.

The Internet Society is willing to support this movement, as solutions to connect more people already exist. Increasing funding for deployment is an essential step towards scaling up efforts and achieving widespread connectivity.

Partnerships and collaborations are also necessary for success in the mission to connect everyone.

Almost every panelist agrees that this mission cannot be accomplished individually, highlighting the importance of increased partnerships.

In conclusion, the 2030 vision of universal internet connectivity is achievable. By implementing innovative approaches, supporting community networks, developing a supportive policy framework, ensuring relevance of internet services, scaling up efforts, and fostering partnerships, significant progress can be made towards achieving universal connectivity.

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The Global Digital Inclusion Partnership aims to advance meaningful connectivity, especially in rural areas, through collaboration among stakeholders at national, regional, and global levels. By leveraging multi-stakeholder partnerships, the partnership seeks to bridge the digital divide and enhance digital inclusion.

The digital gender gap remains a significant obstacle, with an estimated cost of a trillion dollars in GDP over 10 years in 32 low and middle-income countries.

Addressing this gap is crucial for economic growth and reducing inequality.

Affordability of internet access is another key challenge, with the current standard of 2% for one gig per month considered inadequate. Ensuring daily internet usage and affordable devices, particularly in Africa, is essential for achieving meaningful digital connectivity.

Supporters of the Global Digital Inclusion Partnership advocate for a policy approach to tackle these issues.

They emphasize the need to raise standards of affordability and speed, invest in digital skills, and promote public-private partnerships. Mainstreaming gender in ICT policies using frameworks like REACT is also crucial for inclusivity.

Improved connectivity and digital skills have a positive impact on women.

Internet access enabled women to transition their businesses online during the COVID-19 pandemic, preserving their income. Women with internet access were also more likely to complete online courses to upgrade their skills. Bridging the digital divide empowers women economically and improves their financial stability.

Promoting a broader conversation on digital skills, including coding, online business management, and mobile money operations, is vital for work and economic growth in the digital era.

The existing gaps in digital connectivity are a result of policy choices.

Collaborating with policymakers to enact corrective measures and narrowing these gaps is essential. Engaging rural communities in the development of broadband policies ensures an inclusive approach.

Embedding meaningful connectivity indicators with key ICT statistics helps monitor progress and evaluate the impact of digital inclusion initiatives.

Public access solutions play a crucial role in providing affordable resources to rural and remote areas, contributing to reducing inequalities in connectivity.

In conclusion, the Global Digital Inclusion Partnership, through its multi-stakeholder approach and policy interventions, aims to advance meaningful connectivity and bridge the digital divide.

Addressing the digital gender gap, improving affordability and speed, fostering digital skills, engaging policymakers and rural communities are crucial steps for achieving equitable and inclusive digital development.

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Almost one-third of the global population, approximately 2.6 billion people, is still without internet access, highlighting the persistent digital divide and connectivity gap. Moreover, the disparity between men and women in terms of online access is actually increasing, which is a concerning trend.

Meaningful connectivity goes beyond having the necessary infrastructure and devices. Factors such as the availability of relevant services and content, users’ digital skills, and security and safety while using technologies play a crucial role.

Various stakeholders agree on the urgent need for practical solutions to bridge the digital divide and facilitate universal connectivity for all.

This necessitates finding actionable and concrete measures rather than just discussing problems. A panel discussion involving experts in policy and technology aims to identify and implement such solutions.

Governments have a significant role in addressing the digital divide by improving digital skills for individuals and themselves.

Special attention should be paid to rural areas, which often face greater connectivity challenges.

It is important to emphasise and defend the multi-stakeholder model, which encourages collaboration and partnerships between various sectors. This model has proven effective in achieving connectivity goals.

Adopting a holistic ecosystem approach is crucial in addressing the underlying causes of the digital divide. By considering all aspects of the ecosystem, comprehensive solutions can be developed.

Improving “cyber hygiene” skills is also important, which involves educating individuals on safe and secure internet practices.

Governments have a critical role in promoting and supporting such initiatives.

In conclusion, the statistics highlighting the lack of internet access for almost one-third of the global population underscore the urgent need to bridge the digital divide and ensure universal connectivity.

Achieving meaningful connectivity requires addressing various factors such as relevant services, digital skills, and security. Governments, policymakers, and stakeholders must collaborate to find actionable solutions and adopt a holistic ecosystem approach, creating a more inclusive digital future for all.

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Amazon’s Project Kuiper is a groundbreaking initiative aimed at addressing the global issue of limited broadband access. The project plans to achieve this goal by deploying over 3,200 satellites in low-Earth orbit. These satellites will provide internet connectivity to underserved and unserved communities worldwide.

Project Kuiper’s mission is to ensure that these communities have access to internet speeds and latency that are on par with terrestrial networks, thus bridging the digital divide.

Additionally, Project Kuiper aims to assist wireless carriers in extending their LTE and 5G networks to new regions.

This collaboration will enhance network coverage and enable more people to connect to the internet.

Engineers at Amazon have also introduced three innovative customer terminal models as part of Project Kuiper. The largest model can deliver speeds of up to 1Gbps, while the smallest ultra-compact model provides speeds of up to 100Mbps.

These terminals will play a crucial role in providing reliable internet access to customers in remote and underserved areas.

The project is progressing steadily, with the recent launch of the first two prototype satellites. Service delivery to customers is expected to begin in late 2024, bringing internet access to communities that have long been left without.

Recognizing the importance of partnerships, Amazon has invested $10 billion into Project Kuiper.

This investment highlights Amazon’s commitment to bridging the digital divide and expanding internet access. Key partnerships have already been formed, including with Vodafone and Vodacom, with more expected in the future.

Takashi Motohisa, a prominent advocate for bridging the digital divide, strongly supports Project Kuiper and emphasizes the significance of technological advancements in addressing the issue.

Motohisa’s endorsement reinforces the project’s dedication to its mission and underscores the importance of initiatives like Project Kuiper in creating a more connected and inclusive world.

In conclusion, with the deployment of thousands of low-Earth orbit satellites, Amazon’s Project Kuiper aims to revolutionize global broadband access.

The project’s commitment to providing comparable internet speeds and latency to terrestrial networks is crucial in bridging the digital divide. Through partnerships and the support of leaders like Takashi Motohisa, the project represents a significant step towards a more connected and inclusive world.