Benchmarking countries’ progress globally on closing the gender digital divide ( Women in Digital Transformation)

6 Dec 2023 14:00h - 15:00h UTC

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Full session report

Socheata Touch

The analysis of the e-commerce landscape for women in Cambodia reveals both positive and negative aspects. On the positive side, there has been significant improvement in the field of ICT and e-banking, with more women in Cambodia embracing online payment methods and studying ICT. This indicates a shift towards more digital and innovative practices. Furthermore, government initiatives have been introduced to promote e-commerce, with the new prime minister implementing policies related to digital innovation and the digital economy. The Ministry of Commerce has also initiated a project on e-commerce and cross-border trade, indicating a positive outlook for the future of e-commerce in Cambodia.

However, there are several challenges that women face in this digital landscape. One major obstacle is poor internet connectivity in remote areas, which hinders the ability of women from these regions to fully participate in e-commerce. Additionally, many women in remote areas lack digital skills, which makes it difficult for them to put information about their products on online platforms. This clearly indicates a need for targeted digital skills training to bridge this gap.

Another barrier faced by women in e-commerce is the male dominance in business negotiations and discussions. Women face challenges when engaging with different stakeholders in this male-dominated area, and men hold more control and power in these interactions. This highlights the need for greater gender equality and inclusion in the e-commerce sector.

To fully harness the potential of digital skills in the e-commerce platform, women require continuous support and mentoring. Initiatives such as online training programs offered in collaboration with development partner GIZ have proved successful in providing women vendors with mentorship opportunities, where they can learn from mentors in China and Germany. Additionally, international exposure programs have been organized, taking women entrepreneurs to Vietnam to learn from Vietnamese women-owned businesses. This exposure to businesses outside of Cambodia can give women vendors new techniques and ideas to apply in their own respective businesses.

Data collection remains a challenge in the e-commerce sector, not only in Cambodia but also in many ASEAN countries. Finding reliable data about women-managed businesses is difficult, as line ministries often lack a central hub for accessing data. This indicates the need for improved data collection processes and platforms to gather accurate and comprehensive information.

Furthermore, policymakers should have access to gender-based data, as it can be instrumental in designing and implementing policies that promote gender equality and reduce inequalities. Access to information and data is essential for making informed decisions and shaping effective policies.

In terms of digital literacy, it is crucial to speed up the digital literacy programs in the country. Digital literacy is not only important for women’s empowerment but also for young people who are part of the workforce. Providing digital training to women implies giving digital literacy to young people or children, which can contribute to overall economic growth and development.

Finally, development partners should consider investing in data setup to provide a strong evidence base for policymakers and business owners. Investing in data setup is essential for women entrepreneurs in their decision-making processes and can help drive the growth of the e-commerce sector.

In conclusion, while there are positive developments in the e-commerce landscape for women in Cambodia, there are still significant challenges that need to be addressed. These include improving internet connectivity, enhancing digital skills training, promoting gender equality in business negotiations, and addressing data collection issues. By focusing on these areas and providing continuous support, mentoring, and investment, Cambodia can create a more inclusive and thriving e-commerce ecosystem for women, contributing to overall economic growth and promoting gender equality.

Kate Gromova

During the discussion, the speakers explored various aspects of the gender digital divide and its implications in different areas, such as the digital economy, access to technology, and digital skills. One key point that was highlighted was the need to benchmark countries’ progress in closing the gender digital divide. This would provide a means of measuring and tracking the improvements made globally. It was argued that good foundations are necessary, but not sufficient, to overcome the gender digital divide.

The speakers also emphasized the lack of adequate and accurate information about women and girls, which has profound implications for addressing the gender digital divide. Cultural and social norms were identified as playing a crucial role in overcoming this divide. The importance of understanding local barriers for women’s access to smartphones was also stressed, with the recognition that these barriers can come not only from the family but also from the wider community.

In the context of the digital economy, it was noted that it constitutes over 50% of the global GDP and continues to grow. However, women continue to be underrepresented in critical areas such as CIS (Computer and Information Sciences) positions, key government positions, and the ICT (Information and Communication Technology) sector. Therefore, it was argued that the inclusion of women in the digital economy is crucial for market growth.

Another significant point raised was the lack of a comprehensive approach to globally measuring and tracking progress in closing the gender digital divide. In response to this, the Gender Digital Divide Index was launched by Women in Digital Transformation and DACA advisory. This index aims to provide a measure of progress in closing the gender digital divide and has received support from business, government, and development organization leaders who acknowledge the importance of gender equality.

The conversation also touched upon the barriers women face in engaging in e-commerce. Specific local issues that prevent women from participating in e-commerce were discussed, and the potential for collecting data to help the private sector and businesses address these issues was highlighted.

Regarding digital skills, it was recognized that training alone is not sufficient. Continued support and mentoring are essential for women to adopt and effectively utilize digital skills. There was a consensus among the speakers that ongoing support is valuable in digital training, and mentoring could be a potential strategy moving forward.

The speakers also addressed the issue of data capacity building projects and stressed the importance of donor funding to support these initiatives. One new initiative highlighted was the Women in the Digital Economy Fund, which was started by USAID and the Bill and Melinda Gates Foundation. This initiative aims to expand the collection and responsible use of gender disaggregated data.

Additionally, there was a discussion about the need for a single repository where all gender-segregated data, initiatives, and activities can be accessed. Having such a repository was seen as beneficial for boosting other activities and initiatives, as well as for understanding the nuances and trends in the digital gender gap.

Finally, the importance of balancing the collection of local data with identifying global trends in the digital space was emphasized. It was acknowledged that the digital space changes rapidly, and tracking global trends is crucial. However, local data is also necessary to address specific issues effectively.

In conclusion, the speakers highlighted the need for ongoing efforts to bridge the gender digital divide. They called for benchmarking countries’ progress, comprehensive measurement of the divide, inclusion of women in the digital economy, understanding local barriers, continued support and mentoring, funding for data capacity building projects, a single repository for gender-segregated data, and the utilization of both local and global data to address the digital gender gap.

Shreya Bhattacharya

This comprehensive summary explores the impact of providing smartphones and training in regions with a gender digital divide, such as Tanzania and Malawi. It underscores the positive effects of this intervention on increasing the usage and uptake of mobile money, thus improving women’s financial inclusion. The evidence presented reveals that less than 30% of women in Sub-Saharan Africa have access to a phone, highlighting the urgent need for initiatives that bridge this gap.

One of the arguments put forward is that smartphones yield greater gains in consumption and household well-being compared to basic phones. This is supported by evidence showing that women with smartphones tend to save more money in their mobile money accounts, demonstrating positive financial behavior. However, it is also noted that these savings are often not used for economic transactions or entrepreneurial activities.

Another important point raised is the resistance faced by women when they gain access to smartphones in societies such as Tanzania and Malawi. Social resistance from external sources, as well as instances of violence, are reported as obstacles to women’s economic empowerment through digital transformation. Additionally, there is significant resistance towards women’s property rights in these societies, further hindering their financial independence.

Interestingly, the analysis suggests that peer influence plays a crucial role in smartphone adoption. Women who did not initially receive smartphones as part of an experiment were observed to purchase them after witnessing the benefits experienced by their peers. This observation underscores the value and desirability of smartphones as transformative tools.

The advantages of smartphones over basic phones are emphasized, highlighting their ability to unlock opportunities and provide greater long-term benefits. Women who transitioned from basic phones to smartphones experienced added advantages, such as starting businesses on platforms like WhatsApp, leading to economic growth.

Besides the impact on women’s financial inclusion, the summary briefly touches upon the role of academia in contributing to the field. It suggests that academia can bridge administrative and secondary data with primary data collected in the field. This approach offers opportunities for comprehensive analysis and a better understanding of the impact of mobile connectivity.

Furthermore, partnerships with Mobile Network Operators (MNOs) are described as critical for understanding the state of mobile connectivity. These collaborations are seen as important for growth, piloting, testing, and scaling advancements in mobile technology.

The emerging importance of Artificial Intelligence (AI) and its democratization in addressing biases are also highlighted. It is argued that the availability of AI in emerging economies is crucial for ensuring fairness and accessibility in its application.

In conclusion, providing smartphones and training in regions with a gender digital divide effectively increases the usage and uptake of mobile money, positively impacting women’s financial inclusion. Despite social resistance and violence faced by women when accessing smartphones, peer influence and the recognition of smartphones’ value drive their adoption. Smartphones offer various advantages over basic phones, unlocking opportunities for economic growth. Additionally, academia and partnerships with MNOs play significant roles in advancing mobile connectivity and addressing societal challenges. The democratization of AI is critical for promoting fairness and accessibility in emerging economies.

Sophia Anong

Data stewardship is increasingly important in donor-funded projects, with donors such as USAID recognizing the value of project data. They appoint data stewards to manage data collection effectively, ensuring proper collection and addressing privacy concerns. This positive sentiment towards data stewardship reflects the recognition of its importance in project data management.

Open data is also gaining traction in donor-funded projects, with donors establishing repositories to share data from funded projects. This reflects a positive shift towards transparency and accessibility of project data. The Digital Impact Alliance, focused on open data, further emphasizes this positive sentiment.

Donors are not only valuing project data but also prioritizing funding for data capacity-building projects. USAID’s Women in the Digital Economy Fund exemplifies this, and the positive sentiment extends beyond a specific sector. This shift reflects a recognition of the importance of strong data capabilities.

Sophia Anong advocates for data capacity development, highlighting the significance of project data for training purposes. Initiatives like the Women Connect Challenge and the Women in the Digital Economy Fund further support this positive sentiment towards data capacity-building.

Supporting data generation within countries is seen as essential, particularly in addressing gender and other data gaps. Donors express interest in empowering national statistical offices to provide data and information. This positive sentiment supports efforts to fill data gaps.

Data is increasingly recognized as an asset by academics, the private sector, and policymakers. They utilize data for various purposes, reflecting the positive sentiment towards harnessing its value. Policy frameworks, however, struggle to keep up with advancements in technology, highlighting the need for more adaptable and effective governance.

In conclusion, the analysis of donor-funded projects highlights the importance of data stewardship, open data, and funding data capacity-building projects. It emphasizes the significance of project data for training purposes, supporting data generation within countries, and recognizing data as an asset. These trends reflect a positive sentiment towards effective data management and utilization in addressing societal challenges.

KG

Kate Gromova

Speech speed

144 words per minute

Speech length

2833 words

Speech time

1182 secs

SB

Shreya Bhattacharya

Speech speed

178 words per minute

Speech length

3461 words

Speech time

1165 secs

ST

Socheata Touch

Speech speed

118 words per minute

Speech length

2011 words

Speech time

1019 secs

SA

Sophia Anong

Speech speed

180 words per minute

Speech length

2164 words

Speech time

723 secs