90-day window to improve service quality for Six Tanzania telcos
Tanzania’s Communications Regulatory Authority (TCRA) has fined six mobile phone operators Tsh38.1 billion (about $16.4 million) for quality of telecoms services violations on their respective networks. TCRA’s Director General James Kilaba reported that a quality assessment of the 4th quarter in 2020 showed the operators’ service quality did not meet the 2018 service standards. TCRA has mandated that the mobile network operators use the money they were fined to improve the service quality within 90 days instead of paying TCRA.
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