The Xbox Live service experienced a significant outage yesterday, affecting users worldwide and preventing them from accessing their Xbox accounts and playing games. Numerous user reports indicate that the online gaming platform was inaccessible for more than 7 hours, hindering players from engaging in cloud and offline games that need logging into an Xbox account.
Acknowledging the issue, the Xbox Support team stated, ‘We are aware that some users have been disconnected from Xbox Live. We’re investigating.’ This disruption affected users across various platforms, including cloud gaming, Xbox One consoles, Xbox on Windows, Android devices, Apple devices, and web services.
We are aware that some users have been disconnected from Xbox Live. We're investigating! Please follow here and on our status page for updates. https://t.co/kQKp1MgssY
The Xbox team clarified that users may encounter difficulties signing into their Xbox profiles, experience disconnections while signed in, or encounter other related issues. Features relying on sign-in, such as most games, apps, and social activities, were unavailable. In a similar incident in May 2022, Xbox faced a widespread outage that impacted various services, including Games & gaming, Cloud gaming & remote play, and Store & subscriptions.
Last year, a cyberattack on Infosys McCamish Systems affected over six million customers, as revealed in a new filing with data protection authorities. The breach, first reported in February, was traced back to November 2023, with unauthorised activity occurring between 29 October and 2 November 2023.
The compromised data includes Social Security Numbers, birth dates, medical records, biometric data, email addresses, usernames and passwords, driver’s license or state ID numbers, financial account details, payment card information, passport numbers, tribal ID numbers, and US military ID numbers.
Infosys McCamish Systems, an outsourcing service provider for financial and insurance companies, began notifying affected customers on 27 June, several months after the incident. With the help of third-party eDiscovery experts, the company conducted a thorough review to identify the compromised personal information and its owners.
The company has informed impacted organisations and offers 24 months of credit monitoring to affected individuals, although there has yet to be evidence of stolen information being used fraudulently. The LockBit ransomware group is believed to be behind the attack, which encrypted over 2,000 computers. The stolen data is expected to be used for phishing and identity fraud.
The Japanese Defence Ministry has unveiled its inaugural policy to promote AI use, aiming to adapt to technological advancements in defence operations. Focusing on seven key areas, including detection and identification of military targets, command and control, and logistic support, the policy aims to streamline the ministry’s work and respond to changes in technology-driven defence operations.
The new policy highlights that AI can enhance combat operation speed, reduce human error, and improve efficiency through automation. AI is also expected to aid in information gathering and analysis, unmanned defence assets, cybersecurity, and work efficiency. However, the policy acknowledges the limitations of AI, particularly in unprecedented situations, and concerns regarding its credibility and potential misuse.
The Defence Ministry plans to secure human resources with cyber expertise to address these issues, starting a specialised recruitment category in fiscal 2025. Defence Minister Minoru Kihara emphasised the importance of adapting to new forms of battle using AI and cyber technologies and stressed the need for cooperation with the private sector and international agencies.
Recognising the risks associated with AI use, Kihara highlighted the importance of accurately identifying and addressing these shortcomings. He stated that Japan’s ability to adapt to new forms of battle with AI and cyber technologies is a significant challenge in building up its defence capabilities. The ministry aims to deepen cooperation with the private sector and relevant foreign agencies by proactively sharing its views and strategies.
The University Hospital Centre in Zagreb, Croatia, was hit by a cyberattack on 27 June, claimed by the LockBit ransomware group. The attack crippled the hospital’s networks, forcing emergency patients to be redirected to other facilities. Despite the disruption, hospital officials assured that patient safety was never compromised. Over 100 experts worked tirelessly to restore the IT systems, bringing the hospital back online within 24 hours.
LockBit, a Russian-affiliated ransomware group, posted on its dark leak site that it had stolen a large cache of sensitive data from the hospital in Croatia, including medical records and employee information. The hospital has not confirmed the specifics of the stolen data but has involved the authorities, and a criminal investigation is underway. LockBit, operating since 2019, has been linked to over 1,400 attacks globally and continues to evade law enforcement despite setbacks like the FBI and Interpol’s Operation Cronos.
The attack on KBC Zagreb coincided with multiple cyberattacks on Croatian government agencies by another Russian-linked group, NoName057(16). Known for targeting the critical infrastructure of nations supporting Ukraine, NoName denied responsibility for the hospital attack, emphasising their principle of not targeting medical facilities. NoName has been responsible for numerous cyberattacks across Europe, affecting several countries’ banking systems and critical infrastructure.
Wise, a well-known money transfer and fintech company, stated that the personal data of some customers had been compromised in the recent Evolve Bank and Trust data breach. There is uncertainty about the extent of the breach and its impact on third-party companies, their customers, and users, as an increasing number of companies have come forward in recent days to disclose that they have been affected.
In an official statement, Wise states it had worked with Evolve from 2020 to 2023 and shared with the latter USD account details. This personal data included names, addresses, dates of birth, contact information, and Social Security numbers or Employer Identification Numbers. The statement suggests that due to the breach, there is a potential risk that customers’ personal information might be exposed. The extent of the impact on Wise customers remains undisclosed as the company continues its investigation. Yet the company assured that affected Wise customers would be notified via email. Despite the breach at Evolve, Wise assured that their systems remained integral and facilitated customers’ secure access to their accounts.
Evolve highlighted its ongoing efforts to address the cybersecurity incident following the ransomware attack by the LockBit cybercrime group by noting there was limited data loss and minimal operational disruptions due to available backups. Evolve ensured that it would individually notify all persons affected by the breach. Affirm, EarnIn, Marqeta, Melio, and Mercury, among other Evolve partners, are investigating the impact on their customers.
Australia’s Federal Police (AFP) have pressed charges against an Australian man for allegedly carrying out an ‘evil twin’ WiFi attack on multiple domestic flights and airports in Perth, Melbourne, and Adelaide with the aim of stealing email and social media credentials from unsuspecting passengers. The investigation by the police in Australia was initiated following reports from airline staff in April 2024. This led to the seizure of the man’s devices at the airport and discovery of incriminating evidence on them.
In an evil twin WiFi attack, a deceptive wireless access point is set up with the same SSID (WiFi network name) as a legitimate network in the vicinity. For instance, many flights provide in-flight WiFi services that require passengers to connect to the airline’s WiFi network. In this attack, cybercriminals create a fake network with the same name, tricking users into connecting to it. Once connected users are directed to a counterfeit login page or captive portal asking them to enter their login credentials.
The Australian individual apprehended by the AFP reportedly used a portable device to establish free WiFi access points at various locations making users log in using their email or social media accounts. The stolen information could potentially be exploited to gain access to sensitive data, take over social media accounts, extort victims, or sell the data to other cybercriminals. The charges brought against the suspect include unauthorised impairment of electronic communication, possession of data with intent to commit a serious offence, unauthorised access or modification of restricted data, dishonestly obtaining or dealing in personal financial information, and possession of identification information with intent to commit an offence, each carrying significant prison sentences.
While coming across malicious WiFi access points in public spaces is rare, individuals should exercise caution when sharing login credentials on such networks. It is advisable to disable file sharing on untrusted WiFi networks and use a VPN to encrypt internet traffic and safeguard sensitive information. While ‘even twin’ attacks are known in the cybersecurity world, they are not usually encountered outside of controlled environments like hacker conferences or when used by GRU operatives. Apart from a 2018 GRU case, where hackers employed evil twin attacks to surveil the internet traffic of targets from a wide range of organisations, no other incidents of this type have been reported to date.
On 8 June, Kadokawa, a Japanese media conglomerate, reported a data security incident on its website, stating that multiple servers within the Kadokawa Group had become inaccessible. In response, the company promptly shut down the affected systems and investigated to determine the incident’s nature and scope.
The ongoing investigation revealed various services, including Niconico, Kadokawa’s official website, and the e-commerce site ‘ebten,’ were impacted. Kadokawa is also looking into potential information leaks resulting from the incident.
Subsequent updates from Kadokawa confirmed that the disruption was caused by a large-scale cyberattack involving ransomware. Emergency measures were taken, such as shutting down servers and forming a task force to assess the damage, identify the cause, and restore operations. The ransomware attack primarily targeted Niconico’s systems, Japan’s popular video-sharing service, as well as affected the company’s payment system, leading to payment delays for some business partners.
The BlackSuit ransomware group claimed responsibility for the attack on Kadokawa and listed the company as a victim on its data leak site. The group alleges to have stolen over 1.5TB of confidential data and threatened to publish it on 1 July unless ransom demands were met.
Kadokawa acknowledged the hacker group’s claims and stated that they are investigating the possibility of data leakage with external cybersecurity experts. The company reassured stakeholders that no credit card information of customers, including Niconico users, is stored in their systems, ensuring that such data remains secure.
The City of London Corporation, London and Partners and Microsoft have launched an AI Innovation Challenge, where participants will vie to spot and stop cybercriminals using fake identities and audio and visual deepfakes to commit fraud. With the increase of such events and the ubiquity of GenAI models, Nvidia, the multinational AI chip-maker, is increasingly becoming the modern-day Standard Oil. Nvidia’s chips can be found in just about all areas of economic activity, from education to medicine and in nearly all financial and professional services.
With its growing usage, its potential for fighting cybercrime increases, given its ability to analyse vast amounts of data rapidly, decipher patterns, and ultimately lead to higher fraud detection rates and greater trust in and securitise customer services. Banks in the United Kingdom lead the way in AI adoption, particularly as some 90 percent of them have already onboarded generative AI models to their asset portfolios.
Participants of the AI Innovation Challenge have until 26 July 2024 to register for the competition, which is scheduled for six weeks between September and November. The final event promises to be a display of fraud detection and other cybersecurity innovations developed during the course of the competition.
A recent study has revealed that ChatGPT and similar large language models (LLMs) are highly effective in launching cyberattacks, raising significant concerns in the cybersecurity field.
Researchers Richard Fang, Rohan Bindu, Akul Gupta, and Daniel Kang tested ChatGPT-4 against 15 real-life ‘one-day’ vulnerabilities, finding that it could exploit these vulnerabilities 87% of the time. These vulnerabilities included websites issues, container management software, and Python packages, all sourced from the CVE database.
The study utilised a detailed prompt with 1,056 tokens and 91 lines of code, including debugging and logging statements. The research team noted that ChatGPT-4’s success stemmed from its ability to handle complex, multi-step vulnerabilities and execute various attack methods. However, without the CVE code, ChatGPT-4’s success rate plummeted to just 7%, highlighting a significant limitation.
The researchers concluded that while ChatGPT-4 currently stands out in its ability to exploit one-day vulnerabilities, the potential for LLMs to become more powerful and destructive is a major concern. They emphasised the importance of the cybersecurity community and LLM providers collaborating to integrate these technologies into defensive measures and carefully consider their deployment.
A report by Howden has stated that cyber insurance premiums are on a downward trend worldwide despite the rise in ransomware attacks as businesses are upping their capacity to mitigate losses from cybercrime. The surge in insurance premiums first arose during 2021 and 2022 because of COVID-19 pandemic and an increase in cyber incidents but has since declined in the following years. The cyber insurance market witnessed significant price reductions in 2023/24, attributed to advancements such as multifactor authentication that significantly enhanced data protection, decreasing insurance claims.
Sarah Neild, the head of UK cyber retail at Howden, highlighted the fundamental role of multifactor authentication in securing data, comparing it to a basic security measure akin to locking the door when leaving the house. Neild stressed the multifaceted nature of cybersecurity, underscoring the importance of increased investments in IT security, including employee training.
Following Russia’s invasion of Ukraine in February 2022, global ransomware attacks saw a decline as hackers from these regions shifted their focus to military activities. However, recorded ransomware incidents surged by 18% in the first five months of 2024 compared to the previous year—ransomware functions by encrypting data where hackers typically offer victims a decryption key in exchange for cryptocurrency payments. While business interruption remains the primary cost after a cyberattack, businesses can mitigate these expenses by instituting improved backup systems such as cloud backup systems.
Although most of the cyber insurance business is concentrated in the United States, the report anticipates that the fastest-growing market will be Europe in the coming years due to lower current penetration levels. Finally, the report finds that smaller firms exhibit lower rates of cyber insurance adoption, which can partly be attributed to a need for more awareness regarding cyber risks.
