Addressing the gender divide in the e-commerce marketplace – a policy playbook for the global South (IT for Change)

Table of contents

Disclaimer: This is not an official record of the UNCTAD eWeek session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the UNCTAD website.

Full session report

Moderator – Simonetta Zarrilli

There are significant digital and gender divides across regions, with only 27% of the population in less developed countries (LDCs) using the internet compared to 90% in developed countries. This disparity highlights the unequal access to technology and internet connectivity, exacerbating existing inequalities. In 2021, in LDCs, only 30% of women and 43% of men were internet users, indicating a significant gender gap in digital access.

One of the key barriers to internet usage in LDCs is the high cost of basic data and mobile broadband subscriptions. These expenses make it difficult for individuals, particularly those in low-income households, to afford internet access. As a result, many people, especially women, are excluded from the numerous opportunities and benefits provided by the internet, such as access to information, education, and economic opportunities.

The digital divide faced by women is not limited to access and affordability; traditional barriers for women in business are replicated online. Women-owned businesses, particularly in developing countries, face limited access to resources, networks, and information. This lack of support hinders their ability to grow and succeed in the digital economy. These barriers need to be addressed to create an inclusive and equitable online business environment.

To effectively address these challenges, there is a need for an adequate legal framework that protects consumers and addresses issues like privacy, cybersecurity, and digital rights. Currently, many LDCs lack a well-equipped legal system to deal with these matters, posing obstacles for businesses operating in the digital environment. Establishing robust legal frameworks will create a safer and more secure digital space, enabling businesses to thrive and individuals to participate fully in digital activities.

In the field of e-commerce, women face distinct challenges compared to men. Women-owned businesses in Africa, for example, often resort to informal methods, such as social media, to access e-commerce due to limited access to credit and financing options. The lack of trust and digital skills among female consumers in African countries further restricts the potential uptake of e-commerce. These challenges, coupled with disparities between women in the global south and global north, emphasize the need for gender-focused policies and interventions in e-commerce to ensure inclusivity.

The critical importance of addressing gender inequalities in e-commerce is further highlighted in trade negotiations. There is a contradiction within the World Trade Organization (WTO), where one working group focuses on enhancing women’s participation in international trade, while e-commerce negotiations remain gender-blind. This oversight overlooks the specific experiences and challenges faced by women, particularly in the global south. Prioritizing gender equality in e-commerce within trade negotiations will promote a more inclusive and equal digital trade environment.

To support policy-making in this area, more research and data analysis are required to understand the implications of digital trade from a gender perspective. A recent study titled “E-commerce from a gender and development perspective” has shed light on this topic, emphasizing the need for further research to inform policy decisions and strategies. Robust data and evidence-based analysis will enable policymakers to devise effective measures that address gender inequalities and promote inclusive growth in the digital economy.

In conclusion, the digital and gender divides across regions remain significant challenges. Limited access to the internet, high costs, traditional barriers for women in business, and the lack of an adequate legal framework hinder inclusive digital development. Addressing these challenges requires concerted efforts to bridge the gap in digital access between developed and less developed countries, as well as gender-focused interventions in e-commerce and trade negotiations. By prioritizing gender equality and implementing sound policies, we can create a more inclusive and equitable digital future for all.

Marilla Maciel

The analysis of the given statements highlights several important points regarding the relationship between e-commerce, women’s development, and policy-making.

Firstly, it is argued that e-commerce has the potential to contribute significantly to women’s development. This is primarily due to the flexibility in working hours that e-commerce offers, which can benefit women-owned businesses, most of which are small and medium enterprises (SMEs). By allowing women to work at their convenience, e-commerce provides them with greater opportunities to balance work and personal responsibilities. Additionally, it is highlighted that e-commerce can help reduce trade costs, making it easier for women-owned businesses to engage in global trade. Moreover, the access to online financial services facilitated by e-commerce can be particularly significant in developing countries, where many women lack access to formal banking systems. This access can empower women economically and help promote their financial inclusion.

However, it is acknowledged that there are challenges hindering progress in this regard. One major concern is the concentration of power in the digital economy. Reports have raised concerns about the future threat of automation, which could disproportionately affect jobs predominantly held by women. Furthermore, the World Bank and UNCTAD have released reports highlighting the concentration of power in the digital economy, which poses challenges for equitable participation.

The discussion also emphasises the need for proactive policies and the integration of a gender perspective. The International Trade Centre (ITC) has provided guidelines on integrating gender perspectives in the work of the World Trade Organization (WTO). However, there are consistent disconnects between countries’ obligations and WTO rules, indicating the need for more proactive approaches.

Another key point raised is the need to make developmental and gender topics transversal to current trade agreements. It is argued that developing country governments should push for an agenda that supports their Micro, Small, and Medium Enterprises (MSMEs), many of which are run by women. Current trade agreements are criticised for not giving enough importance to gender and development issues.

The discussion also highlights the importance of ensuring practical implementation of gender-specific measures. It is noted that current discussions on gender tend to be mainly women talking to women, and most developing country negotiators are men. To ensure effective agreements, it is crucial for negotiators to understand that gender equality contributions should be binding and measurable within the developmental package.

Furthermore, the analysis draws attention to the issue of data concentration and governance in the digital economy. It is noted that Europe is also facing challenges in terms of data concentration, with two major players dominating the market. The argument is made that discussions on data governance should not be isolated but rather integrated into broader discussions related to the digital economy.

In conclusion, the analysis highlights the potential of e-commerce to contribute to women’s development through flexibility in working hours, reduced trade costs, and improved access to financial services. However, challenges such as the concentration of power in the digital economy and the need for proactive policies with a gender perspective must be addressed. It is crucial to make developmental and gender topics transversal to current trade agreements while ensuring practical implementation. Additionally, discussions on gender should include binding measurements, and data concentration and governance should be addressed within the context of the digital economy.

Sofia Scasserra

Women entrepreneurs in Latin America quickly adapted to the challenges posed by the COVID-19 pandemic by shifting their business operations to the digital realm, specifically to e-commerce platforms and social media. Notably, there is a significant difference in e-commerce habits between men and women in the region. Women tend to rely more heavily on social media platforms, while men are more inclined to use traditional e-commerce platforms.

The preference for using social media in e-commerce by women is attributed to its superior communication capabilities with consumers. Women leveraged social media platforms to enhance their brands, improve product photography, and create more effective advertising strategies. However, despite the increasing popularity of e-commerce among women entrepreneurs, existing platforms do not adequately meet their unique needs. This is primarily due to these platforms being designed from a male perspective, overlooking the specific requirements and desires of women in business.

To address this issue, there is a growing consensus that platforms designed specifically for women entrepreneurs are necessary. These platforms would offer more flexibility and adaptability to allow women to tell compelling stories about their products and cater better to their entrepreneurial skills. The remark made by the speaker highlights the importance of creating e-commerce tools that align with women’s distinct needs, helping to bridge the existing gender gap in the digital marketplace.

Nevertheless, women entrepreneurs in Latin America face various challenges when it comes to international trade. Logistic obstacles pose a significant barrier, limiting their ability to engage in cross-border transactions. Additionally, due to a lack of knowledge regarding the use of e-commerce tools for international trades, women tend to primarily sell their products locally.

To promote gender equality in trade and overcome these challenges, public policies should enforce gender justice in free trade agreements and ensure algorithm accountability. The speaker proposes the inclusion of enforceable gender chapters in free trade agreements and emphasizes the need for algorithmic accountability, as discriminatory algorithms may penalize women who take longer to respond due to caregiving responsibilities.

When examining e-commerce negotiations at the World Trade Organization (WTO), it becomes evident that these discussions are gender-blind and driven by a corporate agenda. This lack of consideration for gender-related issues in e-commerce negotiations, which involve 89 countries, highlights the need for a genuine gender and environmental agenda throughout all WTO negotiations. Factors such as the lack of algorithmic accountability and the gender-blind handling of data storage and processing further compound the challenges faced by women in the digital economy.

It is worth noting that some initiatives ostensibly aimed at promoting gender equality through free trade agreements have been viewed as “pink washing.” These initiatives are criticized for their failure to effectively address the real impact of trade rules on women and marginalized communities.

In conclusion, the COVID-19 pandemic accelerated the adoption of e-commerce and social media platforms by women entrepreneurs in Latin America. However, gender disparities remain in e-commerce habits, and existing platforms fall short in meeting the unique needs of women. Overcoming logistic barriers, facilitating international trade, and ensuring gender justice in free trade agreements are essential steps towards achieving greater gender equality in the digital economy. Additionally, there is a need for a more gender-inclusive and environmentally conscious approach to e-commerce negotiations at the WTO.

Eshani Vaidya

A study conducted by ITFC has uncovered a concerning issue of gender exclusion faced by women in various markets across different countries. The study reveals that women, particularly those leading enterprises, are systematically excluded from accessing markets and obtaining credit. This exclusion has a detrimental impact on women-led businesses worldwide.

The study also highlights the underrepresentation of women in jobs associated with the Fourth Industrial Revolution, such as data analytics and artificial intelligence. This underrepresentation was observed in all countries included in the study and indicates a significant gender disparity in the workforce.

In India, around 80% of the female workforce operates within the informal sector. These informal workers face numerous challenges, including low production, low pay, and exclusion from state support schemes. The study emphasizes the need for state-based schemes in India to be more inclusive and provide support for women in the informal sector. It suggests leveraging common service centres to offer last-mile access to government electronic services for women, thereby bridging the digital divide and enabling easier access to relevant support.

The study also examines the issue of capacity building initiatives for women. It reveals that existing initiatives have a limited scope and fail to adequately cater to the specific needs of women. To address this, the study suggests that training programs should be shortened and structured to facilitate continuous learning, ensuring a more inclusive and needs-based approach to capacity building for women.

In the context of digital trade, the study highlights the importance of including sustainability and gender conversations. Eshani Vaidya, an advocate for this inclusive approach, argues that gender-based impacts of digital trade cannot be treated as separate issues and need to be integrated into broader discussions on sustainability.

Additionally, the study notes the significance of strengthening domestic governance to support women-led enterprises. It highlights that women-led businesses tend to be less sustainable compared to their male-led counterparts. Therefore, the study recommends providing greater support and resources to these women-led enterprises to enhance their sustainability.

In conclusion, the ITFC study sheds light on various challenges faced by women in the economic sphere and emphasizes the need for inclusive policies and initiatives. These include addressing gender exclusion from markets, promoting gender equality in jobs associated with technological advancements, supporting women in the informal sector, enhancing gender-inclusive capacity building programs, integrating sustainability and gender conversations in digital trade, and strengthening domestic governance to ensure the sustainability of women-led enterprises.

Karishma Banga

The analysis focuses on the challenges faced by African micro, small, and medium enterprises (MSMEs) in engaging in e-commerce. One of the key challenges identified is the heavy commission charges imposed by e-commerce platforms. This financial burden makes it difficult for MSMEs to fully participate in e-commerce activities. Furthermore, limited access to credit and financing is particularly problematic for women-owned businesses, exacerbating the existing gender gap in e-commerce.

Another challenge discussed is the low level of digital trust among consumers. Many consumers are concerned about how their personal data is used or misused in e-commerce transactions. This lack of trust is further intensified by the absence of online dispute resolution mechanisms, which leaves consumers feeling vulnerable and less willing to engage in e-commerce.

To address these challenges, it is proposed that innovative financing methods be implemented to enable women to access e-commerce platforms. Measures such as the introduction of trust marks on websites and reliable payment methods can enhance consumer trust and confidence in e-commerce. Additionally, developing local e-commerce platforms and improving online access to financial banking accounts can help create stronger links between African MSMEs, especially women-owned businesses, and e-commerce.

Furthermore, the analysis emphasizes the importance of considering gender disparities when discussing the implications of e-commerce. It is highlighted that women in the global south experience lower benefits from participating in e-commerce platforms compared to women in the global north. This discrepancy is attributed to differences in skills, technological capabilities, access to training, and capacity-building opportunities.

Digital trade negotiations involving e-commerce are observed to be highly political and sensitive, with countries prioritizing and defending their own interests. The issues surrounding customs duties and the permanence of the moratorium on digital trade are contentious and require careful deliberation and negotiation.

The potential impact of making the moratorium on digital trade permanent is also explored. It is suggested that such a decision could lead to a drastic loss of revenue and weaken the fiscal base. This could, in turn, put more pressure on health services and social security nets, disproportionately affecting women workers.

Moreover, the analysis points out that women in the global south are affected differently by digital trade compared to their male counterparts and women in the global north. Women workers in the global south largely occupy the informal sector and often lack formal contracts, which further exacerbate the gender disparity in digital trade.

Addressing these concerns requires the mainstreaming of gender thinking in digital trade issues. Women have a different perspective on data sharing and value their data differently, making it crucial to consider their needs and perspectives in policy and decision-making processes.

Finally, the analysis recommends conducting further research to substantiate the case for incorporating gender considerations into digital trade issues. It is crucial to develop a strong business case that highlights the heterogeneous development implications of e-commerce and digital trade across different gender groups.

Overall, the analysis sheds light on a range of challenges in the field of e-commerce in Africa, particularly in relation to MSMEs and women-owned businesses. It underscores the need for innovative financing, trust-building measures, gender-focused approaches, and further research to address these challenges and tap into the potential of e-commerce for inclusive and sustainable development.

EV

Eshani Vaidya

Speech speed

172 words per minute

Speech length

2167 words

Speech time

757 secs

KB

Karishma Banga

Speech speed

190 words per minute

Speech length

1230 words

Speech time

389 secs

MM

Marilla Maciel

Speech speed

181 words per minute

Speech length

2274 words

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753 secs

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Moderator – Simonetta Zarrilli

Speech speed

119 words per minute

Speech length

1825 words

Speech time

918 secs

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Sofia Scasserra

Speech speed

172 words per minute

Speech length

1630 words

Speech time

568 secs

A Fintech future for all? (SOMO)

Table of contents

Disclaimer: This is not an official record of the UNCTAD eWeek session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the UNCTAD website.

Full session report

Nandini Chami

During the analysis, two significant issues were discussed by the speakers. Firstly, they highlighted the detrimental effects of the dominant fintech platform model. It was extensively discussed how this model contributes to over-indebtedness and profit-seeking behavior. Milford’s presentation specifically pointed out the harmful consequences associated with this fintech model. The presentation also proposed the Maricar model as a potential alternative to address these issues and provide a more sustainable approach.

The speakers also emphasized the need for a decolonial digital future. Nandini’s thought-provoking question, “what does a decolonial digital future look like?” shed light on the necessity of changing the current digital space. The analysis underlined concerns about ongoing digital colonialism, highlighting the urgency to address this phenomenon and create a more equitable digital landscape.

Overall, the analysis brought attention to the negative impact of the dominant fintech platform model, which leads to over-indebtedness and profit-seeking behavior. The Maricar model was proposed as a potential solution to these issues. Additionally, there was a strong call for a decolonial digital future, signifying the importance of transforming the current digital space to combat digital colonialism. This analysis provides valuable insights into these pressing issues and sets a foundation for further discussions and actions towards creating a more inclusive and equitable digital environment.

Diego Moreira Maggi

Maricá, a city in Brazil, is actively implementing social policies rooted in the concept of solidarity economy. These policies aim to foster community, fairness, and inclusivity. The city has introduced initiatives such as universal free public transport, a basic income program, and a social currency system called Mumbuka.

Maricá’s strong economic growth is supported by significant oil and gas royalties. Situated near Brazil’s largest oil wells, the city benefits financially. Between 2014 and 2021, municipal tax revenue, excluding oil royalties, grew by almost 200%. This increase in revenue has allowed the city to invest in various sectors and projects.

The socio-economic landscape of Maricá has improved over the years. Formal job opportunities have increased from around 9,000 in 2006 to over 27,000 in 2021. This positive trend aligns with economic development and has reduced poverty as measured by the multidimensional poverty index.

Maricá has a visionary plan for a decolonial digital future. The plan emphasizes a public project that addresses local needs and aspirations. By focusing on marginalized populations in Maricá and Brazil, the aim is to bridge the technological gap and ensure inclusivity for all.

Maricá serves as an example of how social policies, economic growth, and technological advancements intersect to create an inclusive and prosperous society. It prioritizes solidarity economy principles and benefits from substantial oil and gas royalties. Through initiatives like universal free public transport, a basic income program, and a social currency system, Maricá is actively working towards reducing inequalities and improving the well-being of its residents.

Myriam Vander Stichele Vander Stichele

The challenges of fintech are multi-faceted and encompass various areas. One challenge is the prevalence of predatory lending and over-indebtedness. The use of ‘pay now, buy later’ applications can lead to individuals accumulating excessive debt. Moreover, predatory lending practices are prevalent in the fintech sector, exacerbating the over-indebtedness issue. This negative sentiment is reinforced by the evidence provided.

Another challenge highlighted in the analysis is the aggressive data gathering by fintech companies for profit-making services. Data from social media and other sources are used for credit scoring, and driving behavior is used to calculate insurance premiums. This raises concerns about potential privacy breaches and the exploitation of personal information.

Furthermore, the lack of public fintech infrastructure is seen as problematic. Even proposals for central bank digital currencies are distributed through banks rather than public infrastructure. This suggests that the accessibility and inclusivity of fintech services might be hindered by this lack of public infrastructure.

Environmental impacts stemming from fintech are another concern. The massive amount of servers required for cloud services has environmental consequences, such as energy consumption and carbon emissions. Additionally, fintech often encourages easy consumption and investment, which contrasts with the slow decision-making required for sustainable finance. These findings suggest that the environmental impacts of fintech are often disregarded.

The analysis also posits that more cross-border and cross-sector cooperation is needed to address the challenges of fintech. Many countries lack the capacity to regulate fintech adequately, necessitating collaborative efforts to establish effective regulations and supervision.

In addition, the analysis highlights the importance of democratic scrutiny and public awareness regarding fintech services. It argues that there is a need for increased intervention by authorities in fintech applications. Furthermore, it emphasizes the necessity of raising public awareness and facilitating democratic discussions on the impacts of fintech. This would enable individuals to voice their concerns to policymakers.

On a positive note, the analysis suggests that it is possible to avoid being dominated by big tech or fintech applications. European laws are given as an example of interventions in fintech that have been successful in preventing dominance and promoting a more balanced landscape.

In conclusion, the challenges of fintech include issues related to predatory lending, aggressive data gathering, a lack of public infrastructure, and the often disregarded environmental impacts. The analysis highlights the need for cross-border cooperation, democratic scrutiny, and public awareness to address these challenges. Despite the concerns, the possibility of avoiding dominance by big tech or fintech applications is suggested.

Milford Bateman

Fintech platforms like M-Pesa and Time Bank, while successful, may potentially have detrimental impacts on African economies and societies. Studies suggest that M-Pesa’s impact is less positive than originally thought, with problems including increased household debt and massive dividend flows to the UK. Similarly, Time Bank’s entry into the digital microcredit field has resulted in shifting local demand, causing problems for local establishments and exacerbating household over-indebtedness.

One of the main concerns raised is the concept of “Digital Colonialism.” Investor-led fintech platforms may constitute a form of ‘Digital Colonialism’ and may undermine the progress toward sustainable development in Africa. These platforms are designed to benefit the investors and the countries that own these fintechs. Former natural resource-driven colonialism and current fintech platforms show similarities in terms of profit generation, highlighting potential exploitation of African economies.

Nevertheless, there are positive examples such as Mumbuka Bank, a publicly community-owned fintech platform. It issues a digital currency tied to the Brazilian real and facilitates payments, loans, savings, and money transfer. Unlike profit-focused fintech platforms, Mumbuka Bank aims to support local citizens and develop the local economy. Its stronger understanding of local communities allows for better identification of potential businesses for support.

Another concern is the failure of brick and mortar microfinance due to commercialization, deregularization, and penetration by investors seeking high returns. The investor-driven fintech platform is on a similar trajectory, resulting in problems caused by over-indebtedness. Furthermore, microfinance institutions have created a massive over-indebtedness problem in Kenya. These issues highlight the potential for investor-driven fintech platforms to exacerbate problems.

The digital colonial model is based on exploiting technology, rather than labor. It allows foreign investors to take the majority of the value generated, under the cover of helping the poor. This model hardly requires any local labor, and foreign investors are usually from major economic centres like Silicon Valley or London. Exploiting technology rather than labor raises questions about who truly benefits from the value created through fintech platforms in Africa.

However, the value generated by adopting finance as a digitalized service can be used as a public service for rebuilding or building up countries. Similar to education and health being considered public services in many countries, digital finance has the potential to become a public service. Using the value generated for the development of countries helps not only in resolving poverty but also in building a stronger economy.

To address the potential negative consequences and ensure a more equitable distribution of benefits, it is suggested that countries build their own locally based fintech platforms and reinvest the generated value. This allows African countries to have greater control over their financial systems and direct the generated value towards their own economic development.

Finally, the Maricá model and cooperative fintech platforms are presented as alternatives to the digital colonial model. These models are currently under consideration and review. Choosing these alternatives may prevent taking the wrong path and facing negative consequences.

In conclusion, while fintech platforms have shown success, there are concerns regarding their potentially detrimental impacts on African economies and societies. The concept of digital colonialism is a significant point of concern, and investor-led fintech platforms may undermine sustainable development. However, examples like Mumbuka Bank offer a positive alternative. It is important to consider the potential long-term effects and explore alternative models like the Maricá model and cooperative fintech platforms to ensure more equitable and sustainable development in Africa.

DM

Diego Moreira Maggi

Speech speed

122 words per minute

Speech length

1215 words

Speech time

596 secs

MB

Milford Bateman

Speech speed

156 words per minute

Speech length

4046 words

Speech time

1558 secs

MV

Myriam Vander Stichele Vander Stichele

Speech speed

159 words per minute

Speech length

1918 words

Speech time

722 secs

NC

Nandini Chami

Speech speed

150 words per minute

Speech length

784 words

Speech time

313 secs

Africa and the Digital Divide: Perspectives and Policies for catch up (Africa Trade Network)

Table of contents

Disclaimer: This is not an official record of the UNCTAD eWeek session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the UNCTAD website.

Full session report

Africa Kiiza

The e-commerce industry in Africa is experiencing both positive and negative trends. On the positive side, Africa has generated close to $33 billion in e-commerce revenue in 2022, indicating the growing acceptance of online marketplaces in the region. As of 2020, Africa has a significant number of online marketplaces, with over 631 platforms recorded.

However, there are challenges that need to be addressed. Africa accounts for only 1% of global data centers, with the majority located in South Africa. To support data management and boost digital infrastructure, efforts should be made to establish more home-grown data centers across the continent.

Improving internet infrastructure is essential in driving the African digital economy, with the potential to increase digital services by over 70 billion. Therefore, Africa needs to focus on enhancing policy space and developing self-sufficient infrastructure to shape its own responsive data governance and e-commerce policies.

The African e-commerce landscape is characterized by an uneven playing field, with only ten countries responsible for a significant portion of businesses online. Additionally, there are structural and capacity issues that hinder e-commerce growth, such as mis-deliveries and delays due to addressing system limitations.

It is crucial for Africa to evaluate the effectiveness of current negotiations and rules in addressing the specific challenges faced in e-commerce. Agreements like the African Continental Free Trade Area (AFCFTA) and the Joint Statement Initiative (JSI) require careful consideration to address capacity gaps and competitiveness challenges.

In summary, Africa’s e-commerce industry shows promise, but there are challenges to overcome. Establishing home-grown data centers, improving internet infrastructure, and fostering an inclusive e-commerce ecosystem are key steps to fully leverage the opportunities in the digital economy.

Wullo Sylvester Bagooro

The panel discussion on Africa’s digital development addressed several key issues. One of the main points highlighted was the progress being made in bridging the digital divide in the continent. Examples from countries such as Kenya, Nigeria, Rwanda, and South Africa were cited as striking examples of how Africa is bridging this gap.

While progress is being made, it was also mentioned that there are policy measures that could hinder development in the digital sector. These policy measures were not specifically elaborated upon in the provided information, but it is clear that there are challenges that need to be addressed.

Another important argument raised during the discussion was that Africa is not only affected by the global digital divide but can also be part of the solution. This highlights the potential that Africa has to contribute to closing the digital divide globally.

The discussion also urged African countries to reconsider their approach to digital trade, as there are indications that the United States is considering withdrawing support for major trade rules. This highlights the need for African countries to adapt their strategies to these changing circumstances.

Structural economic transformation was identified as a priority for African countries. The panel emphasised that many African countries are heavily reliant on commodity exports, and this dependency extends to the digital sector. To meet the aspirations set out in Agenda 2063, which outlines Africa’s vision for the future, the panel stressed the importance of economic transformation.

Collaboration between civil society, the private sector, and governments was identified as a crucial factor in driving digital development in Africa. This calls for the involvement of multiple stakeholders and the fostering of partnerships to ensure a comprehensive and inclusive approach.

Additionally, the panel highlighted the importance of public investment for the establishment of data centres across the continent. This highlights the need for governments and relevant stakeholders to invest in the necessary infrastructure to support digital growth.

The discussion also emphasised the need for increased interaction and relationship building at both the continental and multilateral levels. This suggests that collaboration and cooperation among African countries and with international partners are essential for advancing digital development in the continent.

A final noteworthy observation made during the discussion was the need for better collaboration between governments, civil society organisations (CSOs), and the private sector in Africa. It was highlighted that there is a growing trend of small and medium-sized enterprises (SMEs) complaining that big tech companies are not sharing data. This emphasises the importance of fostering better collaboration and information-sharing mechanisms among these stakeholders.

In conclusion, the panel discussion shed light on various aspects related to Africa’s digital development. While progress is being made in bridging the digital divide, there are policy challenges that need to be addressed. Africa has the potential to be part of the solution to the global digital divide but needs to adapt its digital trade strategies to changing circumstances. Structural economic transformation, collaboration among stakeholders, public investment, and increased interaction and relationship building are crucial for driving digital development in Africa. Better collaboration between governments, CSOs, and the private sector is also necessary. Lastly, reducing commodity dependence and increasing production were identified as key factors in Africa’s development.

Herbert Kafeero

The analysis highlights several key points regarding the digital landscape in Africa. Firstly, there has been progress in terms of Internet penetration, with the percentage rising from 36% in 2014 to 53% in 2020. However, despite this positive development, there remains a usage gap in Africa. Furthermore, it is concerning that only 28 African countries have consumer protection laws in place to foster e-commerce, indicating a lack of adequate safeguards for online transactions.

Secondly, the analysis points out the existence of a digital divide within Africa. This divide manifests in disparities among different categories of people, and in particular, a widening gap among women. This suggests that certain segments of the population are being left behind in the digitalization process, potentially exacerbating existing inequalities.

Another key finding is the lack of necessary policies for digital transformation in Africa. Only 33 out of all African countries have adopted e-transaction laws, signifying a limited legal framework to facilitate digital transactions. Additionally, data protection policies were only recently passed in many countries, implying a lag in implementing measures to safeguard the privacy and security of digital information.

The analysis also emphasises the need for a comprehensive approach to digital transformation, involving not only the government but also non-state actors such as civil organisations and the private sector. This highlights the importance of broad collaboration and partnership to effectively drive digitalization efforts in Africa.

Moreover, it is crucial for Africa to establish its presence in the global digital economy as both a producer and consumer. Currently, most African countries primarily consume rather than generate digital content, indicating a dependence on external sources for digital services and products. Fostering a culture of innovation and entrepreneurship will be paramount in enabling Africa to play a more influential role in the digital economy.

Financial constraints emerge as a significant barrier to digital transformation in Africa. The analysis reveals that budget allocations for ICT development are insufficient in countries like Uganda. This highlights the urgent need for sufficient funding to build digital infrastructure and support the growth of the digital sector across the continent.

Furthermore, the analysis suggests that addressing challenges related to competition, intellectual property, taxation, industrial policy, privacy, cybersecurity, and the labour market will require new ways of thinking. This implies the need for innovative approaches and strategies to overcome these obstacles and achieve meaningful structural transformation.

Lastly, the analysis underscores the importance of greater participation from African countries in global digital rule negotiations. Currently, there appears to be less involvement from African countries compared to other actors such as the technical community and civil society. This observation highlights the need for Africa to actively engage in shaping global digital governance frameworks to ensure its interests and perspectives are adequately represented.

In conclusion, the analysis provides valuable insights into the current state of digitalisation in Africa. It highlights both progress and challenges, ranging from Internet penetration and the digital divide to policy gaps, funding limitations, and the need for new approaches. By addressing these issues and actively participating in global digital rule negotiations, Africa can accelerate its digital transformation and unlock the vast potential that the digital economy offers.

Audience

During the discussion, several concerns and challenges regarding Africa’s digital protocol and the implementation of international multilateral frameworks were addressed. The speakers emphasised that a one-size-fits-all approach does not work for Africa, as each country on the continent has its own unique circumstances. This highlights the need for a tailored approach to address the specific challenges faced by each country in Africa.

One of the significant problems discussed was the lack of data localisation in Africa. This refers to the storing and processing of data within a country’s borders. The speakers pointed out that without proper data localisation, there are risks of data sovereignty and privacy breaches. Additionally, tax issues emerged as a challenge, with speakers highlighting the difficulties in regulating and taxing digital transactions in Africa. This poses a barrier to effectively benefiting from the digital economy.

Another important concern that was raised is the low trust in African consumables. It was noted that building trust in African products is crucial for their successful integration into the international market. To address this, it was suggested that Africa should focus on building and leveraging its unique digital products, such as Afrobeats, to overcome challenges and take advantage of opportunities in the digital economy.

The audience also expressed concerns about the financing of the African Continental Free Trade Area (AFCFTA), questioning who is funding the work of the AFCFTA. This indicates the need for increased scrutiny and transparency in the financing process to ensure the successful implementation of the AFCFTA.

A noteworthy observation from the discussion was the caution against the exploitation of Africa’s own people. The speakers stressed the importance of avoiding exploitation and ensuring that the digital economy is inclusive and benefits all individuals in Africa.

Furthermore, the influence of big tech and platforms in Africa was regarded with wariness. The speakers highlighted the need to be cautious and ensure that Africa maintains its own autonomy and control in the digital space.

In terms of inclusive digital trade, dialogue between the trade sector and the financial services sector was seen as essential. This would foster cooperation and collaboration to manage risks, facilitate innovation, and enhance digital trade within Africa.

The integration between national payment systems and digital intermediation platforms emerged as a key aspect for successful digital trade. It was highlighted that instant payment receipts are crucial in digital trade, and an enabling environment can support this integration.

In conclusion, the speakers discussed the need for a tailored approach to address the challenges faced in Africa’s digital protocol and the implementation of international multilateral frameworks. They emphasised the importance of data localisation, resolving tax issues, building trust in African products, financing the AFCFTA transparently, avoiding exploitation, and being cautious of the influence of big tech. Dialogue between the trade and financial services sectors, as well as integration between payment systems and digital platforms, were considered crucial for inclusive digital trade. The IMF and UNCTAD were proposed as facilitators of meetings and dialogues to support digital trade facilitation.

Naidu Vahini

Upon closer analysis of the provided statements, several key points and arguments emerge. One significant concern raised is the belief that digital trade rules do not adequately support the development of domestic e-commerce in Africa. The argument suggests that these rules are designed to benefit foreign firms operating outside of Africa, underlining a negative sentiment towards digital trade rules. Additionally, it is mentioned that approximately 80% of African marketplaces are national marketplaces, highlighting the need for support in developing the domestic e-commerce sector.

Another important point raised is the potential impact of trade agreements on Africa’s creative industry. While no specific agreements are explicitly mentioned, it is suggested that these agreements may have a significant influence on the industry. For instance, in 2022, Afrobeats tracks experienced a substantial increase in streams on Spotify, with a 550% rise since 2017. This suggests that trade agreements can play a role in shaping the growth and success of Africa’s creative industry.

There is also a call for policy space within trade rules to encourage digital industrialization. It is mentioned that the United States recently withdrew its support for major trade rules, citing the need for policy space. This action is presented as evidence to support the argument advocating for policy space within trade rules.

On the other hand, there is criticism of the cross-border data transfer provision from the WTO Joint Statement Initiative on e-commerce, which is considered ill-suited for Africa. The provision is deemed to be lacking the necessary provisions for African countries to effectively use and secure their data. This criticism highlights a negative sentiment towards the current provision and calls for a better understanding of how to handle data in the context of trade agreements.

Furthermore, there are concerns about international agreements hindering the African Continental Free Trade Area (FCFTA) negotiations. It is proposed that a moratorium on trade rules should be implemented until the FCFTA negotiations and protocols are finalised. This stance indicates a neutral sentiment towards trade rules and emphasises the importance of ensuring the success of the FCFTA by avoiding potential conflicts with existing international agreements.

Implementation of Africa’s policy instruments is identified as a challenge, despite the presence of numerous policy instruments such as the Agenda 2063. The statement highlights the discrepancy between the existence of these instruments and their actual application, suggesting that more efforts are needed to effectively implement them and achieve their intended goals.

The analysis also points out the need for Africa to adopt a more defined and strategic approach in engaging in multilateral platforms. It is stated that the African group in the World Trade Organisation (WTO) needs to be strengthened to reflect its decreased power, indicating a negative sentiment and a call for stronger representation in multilateral platforms.

An interesting observation is the potential benefits of shifting to African platforms for services like streaming. It is suggested that African platforms can provide better revenue for artists compared to foreign platforms like Spotify, where the revenue per stream is relatively low. This perspective highlights the potential for African platforms to promote economic growth and reduce inequalities within the creative industry.

Another noteworthy argument is the positive perspective towards the moratorium on customs duties as a significant policy perspective. The argument suggests that the moratorium on customs duties can limit market access and foster an inward-looking perspective, indicating a positive sentiment towards the potential benefits of this policy approach.

Finally, there is criticism towards Kenya’s decision to negotiate a Free Trade Agreement (FTA) with the United States. It is argued that this decision contradicts the principles agreed upon by African heads of state, who had encouraged member countries to refrain from entering into agreements with countries outside of the continent until the FCFTA was fully implemented. This criticism reflects a negative sentiment towards Kenya’s decision and underscores the importance of unity and alignment in African trade strategies.

Additionally, it is noteworthy that African artists, such as Davido and Rama, earn minimal revenue from foreign platforms like Spotify. The evidence provided suggests that these artists receive around 0.01 cent per stream on such platforms, indicating a negative sentiment towards the current revenue distribution and the impact it has on African artists’ earnings.

In conclusion, the analysis of the provided statements reveals various concerns, perspectives, and arguments related to trade agreements, digital trade, data transfer, policy instruments, and the creative industry in Africa. These discussions highlight the need for comprehensive and strategic approaches within Africa’s trade policies and underline the importance of considering the impact on domestic industries and artists when engaging in international trade agreements. Additionally, the analysis emphasizes the significance of the African Continental Free Trade Area (FCFTA) negotiations and protocols, calling for the avoidance of potential conflicts with existing international agreements until the FCFTA is finalised.

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Naidu Vahini

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Fast-tracking a digital economy future in developing countries (UNCTAD)

Table of contents

Disclaimer: This is not an official record of the UNCTAD eWeek session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the UNCTAD website.

Full session report

H.E. Massandjé Toure-Litse

The Economic Community of West African States (ECOWAS) Commission recognises the potential of digitalisation in achieving economic diversification, employment creation, and stability. To harness these possibilities, ECOWAS member states have adopted a strategy and implementation plan for e-commerce for the years 2023-2025. This forward-looking approach indicates their commitment to capitalising on the rise of digital commerce, which is expected to have a significant impact not only on ECOWAS but also on other countries worldwide, as highlighted by the World Trade Organization (WTO).

E-commerce is considered by the ECOWAS Commission as a crucial driver of economic growth and presents further opportunities for expansion. In Ghana, for instance, there has already been a notable increase in export values from US$99 million in 2008. The digital industries also have the potential to create cascading effects on related and adjoining sectors, further enhancing economic development.

Recognising the importance of collaboration and partnerships in the pursuit of e-commerce strategies, ECOWAS stands ready to work with esteemed partners such as the United Nations Conference on Trade and Development (UNCTAD) and the World Bank. By aligning efforts with these organizations, ECOWAS aims to enhance the efficiency and effectiveness of its e-commerce initiatives. This emphasis on partnerships reflects ECOWAS’ belief in the power of collective action in achieving shared goals and outcomes.

To effectively track the progress and impact of e-commerce development, ECOWAS recognises the need for improved statistical data. By having accurate and comprehensive statistics, policymakers and stakeholders can gain valuable insights into the emerging trends and patterns within the e-commerce sector. This information serves as a vital tool for informed decision-making and targeted interventions.

ECOWAS also underscores the importance of cooperation and coordination in the digital sphere. By fostering a culture of collaboration among member states, ECOWAS aims to ensure sustainable results from their collective efforts in digitalisation. This approach aligns with their commitment to the United Nations’ Sustainable Development Goals (SDGs) 9 (Industry, Innovation, and Infrastructure) and 17 (Partnerships for the Goals), demonstrating their dedication to inclusive and sustainable development.

Furthermore, ECOWAS highlights the significance of cooperation among governments, stakeholders, and international organisations in the effective implementation of digital commerce and e-commerce. They note that successful implementation necessitates close coordination and cooperation at various levels, enabling the creation and enforcement of regulatory frameworks, capacity building initiatives, and the facilitation of cross-border trade.

In line with these efforts, ECOWAS, through the appointment of H.E. Massandjé Toure-Litse, actively engages in legislative organisations of the United Nations that offer assistance for the implementation of digital commerce and e-commerce at the request of member states. The partnership with the United Nations Development Programme (UNDP) in evaluating legal texts and providing support to states in implementing e-commerce platforms exemplifies ECOWAS’ commitment to accompanying small players, particularly small and medium-sized enterprises (SMEs), in their digital ventures.

Importantly, a strong legal infrastructure at the national level is deemed critical for effective and credible international negotiations in digital cooperation. H.E. Massandjé Toure-Litse emphasises the necessity of having the infrastructure in place within individual countries to engage in international digital cooperation agreements successfully. Additionally, she urges active participation from countries in the working groups that develop model texts and conventions, solidifying ECOWAS’ commitment to inclusive and participatory decision-making processes.

In conclusion, ECOWAS acknowledges the transformative potential of digitalisation, particularly in the field of e-commerce, and is making significant strides in harnessing these opportunities. Their focus on cooperation, partnerships, data-driven decision-making, and strong legal infrastructure underscores their commitment to inclusive and sustainable economic development in the region. By leveraging the power of digital commerce, ECOWAS aims to drive economic diversification, create employment opportunities, and ensure stability, ultimately contributing to the achievement of the UN’s SDGs.

Lennise Ng

The analysis explores various facets of the digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Southeast Asia. It emphasizes the importance of government investment and collaboration with tech enterprises in promoting MSME digitalization, citing examples of the Malaysian and Singaporean governments’ initiatives. Community-driven tech initiatives are also highlighted as effective strategies for localizing e-solutions, with Techkaki in Singapore serving as an example. The significance of strong digital infrastructure for business growth is discussed, particularly in addressing poor digital connectivity in rural areas. The analysis emphasizes the need for financial inclusion through investment in private and public partnerships, showcasing the tailored MSME financing products developed through collaboration with the Malaysian government. Furthermore, the empowerment of women entrepreneurs is emphasized as a way to create inclusive digital solutions. Investments in e-commerce, particularly by firms like Rocket Internet, are recognized for driving digital transformation in Southeast Asia. However, concerns about the sustainability of post-pandemic e-commerce platforms are highlighted. The analysis suggests shifting perspectives to promote e-commerce in communities with sufficient disposable income. Overall, the analysis underscores the importance of inclusive approaches to MSME digitalization and economic development in Southeast Asia.

H.E. Sithembiso G. G. Nyoni

Zimbabwe is prepared for the implementation of e-commerce, as evidenced by ongoing initiatives. Universities in the country have been tasked with conducting relevant research to contribute to e-commerce development. The government has also enacted computer crime and cyber crime acts to combat cyber threats and ensure a safe online environment. Additionally, the introduction of the Zim Connect portal allows citizens to access government services online, and community information centers have been established throughout the country.

However, there are challenges to overcome, such as improving the fiber backbone infrastructure in rural areas to ensure equal access to e-commerce opportunities. Partnerships in infrastructure and financial inclusion are vital for further e-commerce development. The involvement of the private sector in policy-making is essential for effective policies that drive economic growth. Collaboration between the government, private sector, and development partners is crucial to enhancing digital commerce.

In conclusion, Zimbabwe is ready to embrace e-commerce through research, cybercrime legislation, and the establishment of an e-system platform. By fostering partnerships and involving the private sector, Zimbabwe can enhance its digital infrastructure and unlock the potential of e-commerce for its citizens and economy.

H.E. Prasith Suon

Cambodia has experienced significant growth in the field of e-commerce over the past five years, with a particularly notable increase during the COVID-19 pandemic. This progress can be attributed to the successful implementation of recommendations from the e-trade readiness assessment conducted by UNCTAD in 2017. As a result, Cambodia has emerged as a top-performing country in UNCTAD’s second e-trade readiness implementation review.

To support the development of the e-commerce ecosystem and protect consumer rights, Cambodia has established various legal and policy frameworks. These include the enactment of key legislation such as the laws on e-commerce, consumer protection, and competition. These laws provide a solid foundation for a robust and secure e-commerce environment.

Private sector participation is crucial for the success of e-commerce initiatives, and Cambodia has actively engaged private sector stakeholders in policy discussions and formulation. The government has also received support from development partners for implementing projects such as Go for ECAM and Sea Trade for SME. This collaborative approach ensures that the e-commerce ecosystem is well-supported and can thrive.

Cambodia actively participates in e-commerce negotiations and discussions at both regional and multilateral levels. The country is party to various regional and bilateral agreements, including the ASEAN agreement on e-commerce and the regional comprehensive economic partnership (RCEP). These agreements facilitate regional cooperation and create opportunities for further e-commerce growth.

The CambodianTrade platform has played a significant role in boosting digital adoption and transformation among Cambodian SMEs. It provides a platform for 166 SMEs, including provincial and women-led businesses, to showcase their products and directly communicate with potential clients. The platform also offers fully integrated logistic service providers and payment gateways, enabling SMEs to conduct business efficiently.

To further support SMEs, Cambodia focuses on building and strengthening their capacities through digitalization and export readiness training. Various trainings and support have been provided to SMEs during and after the onboarding process. UNDP Cambodia and Khmer Enterprise collaborate to assist SMEs in overcoming innovative challenges and enhancing their competitiveness.

The CambodianTrade platform not only boosts domestic trade but also offers international exposure to Cambodian SMEs. SMEs have the opportunity to showcase their products on various social media platforms and engage in business matching through domestic and international expos. This exposure enhances their branding internationally and opens doors to new markets and partnerships.

Access to finance and resources is vital for the growth of SMEs in the e-commerce sector. CambodianTrade provides such access through venture capital, promoting the interest of value chain investors in Cambodia’s e-commerce sector. This support encourages the development of innovative and sustainable business models among SMEs.

To create a conducive environment for the digital economy, Cambodia focuses on building a robust legal framework. The ecosystem itself is now ready to endorse the legal aspects of the digital economy. Implementing the legal framework promptly, without delay, is crucial for attracting more investment and driving further growth in the e-commerce sector.

The endorsement of e-commerce laws is particularly significant in instilling confidence in investors. Some countries may be hesitant to endorse their e-commerce laws, but having a legal system in place strengthens investor trust and facilitates a secure and transparent e-commerce environment.

In conclusion, Cambodia has made significant progress in e-commerce, supported by the effective implementation of recommendations, the development of legal and policy frameworks, private sector participation, and active engagement in regional and multilateral negotiations. The CambodianTrade platform has played a vital role in boosting digitalization and international exposure for Cambodian SMEs. Building a conducive legal framework and endorsing e-commerce laws are crucial for attracting investment and ensuring a secure and transparent e-commerce environment. With ongoing efforts, Cambodia is well-positioned to continue its growth in the e-commerce sector.

Moderator – Isabelle Kumar

During the discussion, speakers highlighted the importance of e-commerce readiness and reducing digital divides in various countries. Ghana and Mauritania were praised for their strong potential in e-commerce and their commitment to national digital transformation. Ghana, in particular, has made significant investments in ICT infrastructure, positioning them well for e-commerce opportunities. Similarly, Mauritania validated its e-trade readiness assessment, which is seen as a crucial tool in operationalising the country’s ambitious national digital transformation agenda.

Governments such as ECOWAS, Kenya, Tunisia, and Zimbabwe were commended for their ambitious strategies in reducing digital divides. ECOWAS adopted its first e-commerce strategy, Kenya is launching its first national e-commerce strategy, Tunisia is implementing an action plan to contribute to the digitalisation of the central bank’s information system, and Zimbabwe is about to embark on a journey towards e-commerce. These efforts reflect a strong commitment by governments to bridge the digital divide and create opportunities for their citizens.

It was emphasised that moving from policy recommendations to implemented initiatives is crucial in e-commerce. Merely making policy recommendations is not enough; practical groundwork and execution of these recommendations are essential. The importance of executing policies for effective e-commerce was highlighted during the discussion.

Specific challenges facing countries include limited internet infrastructure, payment and finance barriers, lack of trust and security, logistical and infrastructural concerns, market fragmentation, and a digital literacy gap. Overcoming these challenges requires the growth of the ICT sector, the uptake of mobile money, and the introduction of digital currencies. These promising avenues can address the various barriers to e-commerce.

Diagnostic studies, such as UNCTAD’s e-trade readiness assessment, were acknowledged as valuable tools for countries to develop a roadmap for building an enabling environment for e-commerce. These studies help identify areas of improvement and guide countries in enhancing their e-commerce capabilities.

Zimbabwe, in particular, is ready to implement e-commerce with its efforts to create both soft and hard digital infrastructure. They have made progress in creating a conducive environment for e-commerce, including drafting a computer crime and a cybercrime act. Currently, Zimbabwe has about 200 community information centres, and different government services can be accessed online through the Zim Connect portal.

Zimbabwe seeks partnership with UNCTAD to refine their e-commerce implementation. They aim to collaborate with UNCTAD to identify gaps in their e-commerce implementation, assess barriers to their roadmap, and develop tools to measure their progress.

Cambodia’s inclusive approach to developing e-commerce and digital trade was highlighted as a model for other developing countries. Their journey started with an e-trade readiness assessment in 2017, followed by a national strategy and the creation of a public-led platform. During Cambodia’s last e-week in Geneva, the Cambodia trade marketplace was launched, demonstrating their commitment to developing an inclusive digital economy and society.

The importance of collaboration between government ministries and development partners in developing digital commerce platforms was emphasised. This collaborative approach ensures that different perspectives and expertise are considered and integrated into the planning and implementation process.

The need for comprehensive and inclusive legal frameworks for e-commerce was also discussed. Legal texts and frameworks should take into account the interests of all actors involved and ensure a robust legal landscape. The role of organisations like UNCTAD in providing assistance to governments in preparing these laws and regulations was acknowledged.

Trust in online transactions was highlighted as essential for the effective functioning of e-commerce. Without trust, consumers may hesitate to engage in online transactions, hindering the growth of e-commerce. Mauritania was mentioned as an example where the lack of trust is a challenge that needs to be addressed.

Efforts to support women-led SMEs and provincial businesses through e-commerce platforms were recognised. Cambodia’s Komoran Trade platform, supervised by the Ministry of Commerce, provides an opportunity for SMEs to connect with domestic and cross-border buyers and business partners. This initiative supports gender equality and inclusive economic growth by enabling women-led enterprises to participate in e-commerce.

Observations from the discussion include the appreciation for local adaptations of global business models. Locally developed solutions that cater to specific needs were mentioned, highlighting their inclusiveness and effectiveness.

The importance of a conducive digital ecosystem and the role of the government in fostering small businesses and the startup ecosystem were supported. The release of laws designed to support small businesses and startups in Mohamed Abdallahi Louly’s country was acknowledged as a positive step.

Market fragmentation challenges in e-commerce can be addressed by standardising trust in platforms. The idea of labelling platforms as trusted and technically acceptable solutions was discussed, which could provide support and opportunities for success to those platforms.

Improving digital infrastructure for better e-commerce and digital trade in Africa was a topic of discussion. Moderator, John Odona, raised a question about ways to enhance inadequate infrastructure to enable better e-commerce. This highlighted the importance of investing in digital infrastructure to support e-commerce development in the region.

A holistic approach and consideration of the specific context of each country were emphasised in developing digital trade. It is important not to adopt a one-size-fits-all approach but to tailor strategies and initiatives to suit the unique circumstances of each country.

Collaboration involving the private sector and development partners was encouraged to foster cross-sector partnerships and lay the groundwork for successful e-commerce ecosystems. The involvement of development partners was seen as crucial in encouraging cross-border trade and supporting the development of a robust e-commerce environment.

Building a conducive legal environment for a digital ecosystem was highlighted as an important factor in promoting e-commerce. Laws and regulations should be comprehensive, inclusive, and consider the interests of all actors involved.

The discussion also emphasised the importance of inclusion and eliminating exclusion in e-commerce. It was stressed that exclusion should be eradicated at all costs, and efforts should be made to ensure equal access and opportunities for all. This reflects a commitment to reducing inequalities and promoting inclusive economic growth through e-commerce.

In conclusion, the discussion highlighted the importance of e-commerce readiness, reducing digital divides, and fostering inclusive digital ecosystems in various countries. Governments, development partners, and organisations such as UNCTAD play crucial roles in supporting countries in their e-commerce implementation efforts. Collaboration, practical implementation of policies, trust in online transactions, and inclusive approaches were among the key factors discussed in developing successful e-commerce ecosystems. By addressing challenges, investing in infrastructure, and fostering partnerships, countries can leverage the potential of e-commerce for economic growth and social development.

Mohamed Abdallahi Louly

Mauritania’s government is prioritising digital transformation to modernise the country and stimulate the development of e-commerce. However, the country faces significant challenges, including limited internet infrastructure, payment and financial obstacles, security and trust issues, logistical hurdles, regulatory concerns, a digital literacy gap, and market fragmentation.

To address these challenges, Mauritania has developed the National Digital Transformation Agenda (DNA) with input from various government ministries and development partners. Continuous dialogue with stakeholders, such as e-commerce partners, the central bank, and the Ministry of Commerce, is essential for a successful digital transition. The High Council of Digital, composed of seven ministries and led by the Prime Minister, aids in the governance and decision-making process.

The government encourages local businesses to develop their own technologies for e-commerce, enabling more inclusive solutions that cater to specific local contexts. They have also released laws supporting small business start-ups and providing incentives for import and local market share.

Efforts are being made to address market fragmentation and standardise trust in e-commerce platforms. The government advocates for defined standards and supports companies that meet them. Capitalising on existing infrastructure, such as fibre optics, is seen as essential for extending connectivity.

Investment is imperative to build the necessary infrastructure for e-commerce development, and $30 million has already been mobilised for this purpose. Satellite opportunities, like Starlink, have been utilised to connect remote areas and reduce inequalities.

Overall, Mauritania is committed to overcoming the challenges it faces in achieving digital transformation and fostering the growth of e-commerce. The government’s initiatives, in collaboration with stakeholders, aim to address infrastructure limitations, regulatory concerns, market fragmentation, and the digital literacy gap. By leveraging existing infrastructure, making necessary investments, and promoting standardisation and trust, Mauritania can establish a strong foundation for its digital economy and drive sustainable growth.

Anna Joubin Bret

UNCTRAL, the United Nations Commission on International Trade Law, plays a crucial role in creating harmonized legal texts for e-commerce and the digital economy, which are essential to create trust in online transactions. They provide guidance to governments to prepare laws and regulations, focusing particularly on e-transaction laws. Their work allows for interconnectivity and interoperability of the legal infrastructure, ensuring effective communication and transactions between different countries. UNCTRAL has been a longtime partner of UNCTAD, further strengthening their role in shaping international trade.

Recently, UNCTRAL has developed a model law on electronic transferable records, which gives trade activities the same legal value as traditional paper-based documents. This promotes paperless trading and facilitates digital trade. They have also introduced a model law on identity management and trust services, which establishes standards for digital identity recognition, enabling seamless trading and trust in digital transactions.

It is argued that countries should adapt existing legal frameworks rather than introducing new legislation to regulate the digital landscape. This allows for a more flexible and efficient response to the rapidly progressing e-commerce and digital trade. Incorporating artificial intelligence and automation into transactions is also important for enhancing efficiency and accuracy.

A balanced legal framework is crucial for the digital economy, encompassing both protective measures such as data protection and cybersecurity, as well as enabling aspects that foster innovation and digital progression. Supporting local communities in developing their own digital solutions is seen as vital for sustainable digital progression.

In conclusion, UNCTRAL’s work in creating harmonized legal texts and providing guidance in e-commerce and the digital economy is vital for establishing trust in online transactions. Their efforts in developing model laws on electronic transferable records and identity management strengthen the legal foundation for digital trade. Adapting existing legal frameworks, incorporating AI and automation, and maintaining a balanced legal framework are crucial for enabling seamless trade and fostering digital innovation. Supporting local communities in their own digital solutions is key to sustainable digital progression.

Audience

During the discussion on the digital economy and e-commerce, several key points were raised. It was emphasised that encouraging individuals to build their own technologies is crucial for advancing the digital economy. The importance of digital infrastructure was highlighted, with a mention of the government’s efforts to work with local small and medium enterprises (SMEs) to help with e-commerce. This points to a need for encouragement and support for people to develop their own technologies and contribute to the advancement of the digital economy.

Pre-pandemic, there was significant investment in e-commerce by the private sector. Examples were given, such as Rocket Internet’s investment in platforms like Lazada and Shopee, which led to the growth of e-commerce in Southeast Asia. This investment played a key role in the adoption of e-commerce in the region.

However, during the post-pandemic phase, many e-commerce platforms faced challenges and downfall. Draining of funds and the inability of businesses to sustain themselves were mentioned as contributing factors. The pandemic brought about a change in perspective, and there was a need to encourage e-commerce adoption in order to adapt to the new normal.

The rise of middle-income communities was highlighted as a factor contributing to the increase in e-commerce adoption. As communities move towards middle income levels, their purchasing power and access to digital technologies increase, leading to a greater adoption of e-commerce platforms.

The importance of community and nation-building was acknowledged during the discussion. It was emphasised that a country is built by its own people, and their impact cannot be underestimated. This highlights the need to empower individuals and communities to actively participate in building their countries, including in the context of the digital economy.

Concerns were raised about market fragmentation and monopolisation in the digital economy. This calls for solutions to ensure fair competition and reduce inequalities. There were also questions on the involvement of private companies in e-commerce policy discussions. The audience showed skepticism about private companies’ influence in policymaking due to regulatory concerns, highlighting the need for a balanced market structure.

The need for homegrown solutions and infrastructure development was emphasised, particularly in Africa and Nigeria. It was acknowledged that the digital ecosystem should be built taking into account the specific needs and challenges of developing countries. The partnership with UNACTD was appreciated, and challenges in developing countries were discussed.

Different countries approach the creation of a robust and inclusive digital ecosystem differently. Some countries opt for enacting entirely new legislation, while others choose to adjust their existing legal and regulatory frameworks. This reflects the diverse approaches towards regulating the digital landscape and ensuring its inclusivity.

The interplay of different branches of law in regulating the digital economy and the digital landscape was highlighted. Legal frameworks consistently require the interaction of various branches of law to effectively govern the digital economy.

Several questions were asked during the discussion. One question was whether to enact new legislation or adjust existing laws to create an inclusive digital ecosystem. Another inquiry was about how UNCTRAL model laws are enacted. The audience was also interested in learning which method is better for ensuring the interoperability of legal texts across borders.

Overall, the discussions shed light on the importance of encouraging individuals to build their own technologies, the challenges faced by e-commerce platforms in the post-pandemic phase, the impact of middle-income communities on e-commerce adoption, the significance of community and nation-building, concerns about market fragmentation and monopolisation, the need for homegrown solutions and infrastructure development, the different approaches towards creating a robust and inclusive digital ecosystem, and the interplay of different branches of law in regulating the digital landscape. The audience expressed skepticism about private companies’ involvement in policymaking and sought guidance on legal enactments and ensuring interoperability of legal texts. These insights contribute to a deeper understanding of the complexities and opportunities in the digital economy and e-commerce sector.

Pedro Manuel Moreno

The analysis highlights significant developments and opportunities in the field of e-commerce. The adoption of ECOWAS’ first e-commerce strategy demonstrates a commitment to advancing digital trade. Kenya is launching its national e-commerce strategy, while Tunisia is implementing an action plan to digitise its procedures. Ghana’s e-trade readiness assessment has revealed a strong potential for e-commerce, and Mauritania’s recent e-trade readiness assessment has validated this potential. Additionally, Cambodia has implemented reforms to enable e-commerce, showing dedication to embracing digital transformation.

Capacity building is fundamental in addressing the complexities of e-commerce and digital trade. Many developing countries require improvements in strategic planning, stakeholder engagement, monitoring, and evaluation. E-trade readiness assessments are crucial for informing policymaking and promoting digital transformation by identifying areas of improvement.

However, challenges exist in the e-commerce field. More resources and better coordination of interventions are necessary to ensure smooth progress and implementation of e-commerce initiatives. The pace of resource allocation is not keeping up with the actual needs, indicating a potential gap between demand and supply. Although the e-trade for all initiative plays a significant role, further efforts are needed to bridge this gap and enhance resource allocation.

To effectively implement e-commerce policies, closer collaboration with UN resident coordinator offices is recommended to strengthen government capabilities. This collaboration would enhance stakeholder engagement and strategic planning, which are crucial for effective policy implementation. Governments can leverage the expertise and resources of UN resident coordinator offices to facilitate the implementation of e-commerce policy actions.

Overall, the analysis highlights progress in the field of e-commerce, with countries adopting strategies and implementing reforms to embrace digital trade. However, more resources and better coordination are needed. Closer collaboration with UN resident coordinator offices can help strengthen government capabilities and facilitate effective policy implementation in e-commerce.

H.E. Marchel Gerrmann

Investing in the digital economy has significant benefits for small and medium-sized enterprises (SMEs). By embracing digital trade, SMEs can boost innovation, generate employment, and address inequalities. The digital economy presents SMEs with the potential to grow their businesses, increase productivity, and contribute to economic development.

Digital policies play a critical role in empowering people and businesses to create a prosperous and human-centered digital future. These policies should focus on bridging the digital divide and ensuring equal access to digital technologies and opportunities. By closing the digital gap, societies can enhance human development and create more inclusive economies.

The Dutch foreign trade and international cooperation policy recognizes the transformative impact of rapid digital development and has shifted its attention towards digital and sustainable transitions. These transitions provide inclusive employment opportunities, particularly for young people in sectors such as agri-tech, fintech, and e-commerce. The commitment to investing in technical assistance for inclusive digitalization highlights the importance of providing reliable digital platforms and services for all, including farmers and entrepreneurs.

When designing programs, it is crucial to consider digitalization from the beginning. By fully harnessing the power of digital technologies, programs can achieve better development results. Digitalization should be integrated into program design processes to ensure effective implementation and maximize potential for positive change.

Sharing successful examples and collaborating as a community of practitioners is essential for scaling up initiatives. By learning from and replicating successful practices, communities can advance together towards their goals. Collaboration and knowledge-sharing are crucial for scaling up the impact of digital initiatives and addressing societal challenges.

In addition to effective communication and collaboration, using a common language that everyone understands is crucial for successful scaling up. By emphasizing inclusivity and ensuring clarity in discussing challenges and opportunities, stakeholders can work together effectively towards reducing inequalities.

In summary, investing in the digital economy benefits SMEs, promoting growth and sustainability. Digital trade fosters innovation, employment, and addresses inequalities. To achieve a prosperous digital future, bridging the digital divide and developing empowering policies is necessary. The Dutch foreign trade and international cooperation policy focus on digital and sustainable transitions, creating inclusive employment opportunities. Considering digitalization from program design enables effective implementation. Collaboration and knowledge-sharing among practitioners drive scaling up initiatives. Inclusive communication facilitates progress in reducing inequalities.

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Anna Joubin Bret

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H.E. Marchel Gerrmann

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H.E. Massandjé Toure-Litse

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H.E. Prasith Suon

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H.E. Sithembiso G. G. Nyoni

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Lennise Ng

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Moderator – Isabelle Kumar

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Mohamed Abdallahi Louly

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Pedro Manuel Moreno

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