Amazon employees

Following a highly critical New York Times article on the working environment of Amazon’s corporate offices, the company has announced that it is expanding its “Amazon Connection” programme, beyond its factory workers, to its white-collar employees. The employee feedback programme requires employees to respond to daily questions on job satisfaction, leadership opportunities and other similar topics. The data is then aggregated by dedicated teams of employees and then anonymised. This article explores how this is evidence that Amazon is starting to treat its white-collar workers in the same way as laborers and questions whether the feedback of all employees will be treated equally.