Unified ‘One Jamaica’ app launched to centralise access to multiple government services

The idea was introduced by Senator Dr. Dana Morris Dixon, Minister without Portfolio in the Office of the Prime Minister with Responsibility for Skills and Digital Transformation, during a recent Government of Jamaica (GOJ) Technology Showcase.
Multi-Generation Family With Parents Using Digital Tablet With Daughter At Home

Jamaica is undergoing a significant digital transformation with the proposal of a unified application called ‘One Jamaica.’ This initiative aims to consolidate various virtual services government entities offer into a single, user-friendly digital space.

The ‘One Jamaica’ app is a response to observing numerous standalone apps from government agencies, each aiming to simplify and increase coordination between their services online. The government aims to make interactions with various services more efficient and accessible for the public.

Why does it matter?

The transformation process is already underway, with numerous teams across different governmental entities contributing to this future-focused vision. Notable advancements include their plan to give free use to digital services at Jamaica Post offices next year to account for those who don’t have internet access.

The digital transformation initiative, Digital Jamaica, has received support from the EU in the form of €9.5 million. The initiative includes enhancing education and upskilling for tech teachers, expanding internet connectivity to at least 1,000 schools and children’s homes, and supporting other tech adoption initiatives by small and medium-sized businesses.

The ‘One Jamaica’ app is part of a growing trend in Jamaica and the Caribbean region towards digital services, mobile app usage, and data protection, as shown by their recent implementation of the Data Protection Act.